Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set forMember photos









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Disappointed
I will start with the positives. They are beautiful. I love the gold accent and the Navy is just beautiful. They cook beautifully. They don’t stick and are easy to clean. I thought I had found my dream cookware! Now where the disappointment comes in is that I have owned these 3 months. They are chipping and scratching like crazy. The outside around the edges and the lids seem to be chipping the worst! The inside where the cooking surface has started to chip away as well. I am the only one in my home that cooks with these as well as the only one who washes them. I use only wooden and silicone utensils when cooking. I wait until they have cooled off before putting in water. I have babied this set as I wanted them to last but even with as careful as I am, they have not lasted! I don’t know if I got a bad batch or what is happening!
Thank you for your feedback. We have some tips from the instruction manual to maintain the cookware finish. The lids are made from cast aluminum for secure fitting and even heat distribution, which is heavier than conventional glass lids. Extra caution must be used when covering lids to cookware. Although this cookware set is dishwasher safe, HAND WASHING and drying are always recommended to help maintain the original look and performance of the interior and exterior finishes. When hand washing, use liquid dishwashing detergent and a sponge, nylon pad, or dishcloth when cleaning cookware. A non-abrasive polishing cleanser may also be used for stains. Do not use oven cleaner, harsh detergents, chlorine bleach, steel wool, or other abrasive cleaning pads. Please remember all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Great pans
I've been using my blue and gold set for over a month now. The pans are beautiful and cook very well. Cleaning is easy if you follow directions and don't heat above medium. They do take longer to heat up though. The people complaining about scratches and chips - I'm not quite sure how they are handling them but I haven't had any issues. I hand wash and dry them and only use wood or rubber utensils on them and they are still like new. The bad reviews kinda worried me before I bought them, but I think those people are doing something wrong to end up with burnt bottoms and chipping. Just buy them if you are thinking about it, I absolutely love mine.
Just ok ... chipping issues
We've had this for exactly 1 year now. For the most part, love the set. But one of the lids has chips at the holes, the large lid has a lot of discoloration, and a small lid is showing some chips on edges. The chips are really bothering me, but not sure if that's enough for me to actually return this set. I wish they'd let me exchange JUST the one lid with the chips ... possible?
We apologize for any inconveniences you may have encountered and would like to offer some tips on how to protect this set: To avoid potential issues such as metal fatigue, warping, deformation, degradation of the non-stick coating, chipping, and discoloration, it is recommended to cook on low to medium heat, rather than high heat or extreme temperature changes. While our product is dishwasher safe, we strongly recommend hand washing for optimal results. Before washing, always ensure that the cookware has completely cooled down to room temperature. It is crucial to prevent open flames from reaching the walls of the cookware. For the lids to exchange, please reach out to our Member Support team at (888) 301-0332.
Doesn't work on induction!
The description states this set is induction compatible. They are not. Half the set won't even work on the induction and the other half take forever to get hot. Takes minutes to boil 2 cups of water while my old pots take seconds. Returning to store.
Verified Purchase
Wonderful cookware
Great!
so far so good
They absolutely gorgeous!! I finally was able to score the cream set. I seasoned(cured) the pans and works like a charm. I will continue to use and update in a few weeks to see where we stand. So far nothing sticks! Make sure you cure your pans first to avoid issues with sticking don’t avoid that process!! However, I will update soon!
Save your money
I’ve had this set for almost a year. It takes forever for water to boil in the large pot. I only use bamboo utensils and there is pitting and chips in my skillets. The discoloration on the bottom is bad and I use a glass stovetop. I do not recommend.
We are sorry for your experience with this set, Kwinn. As a reminder, the diameter of the pan’s base should be equal to or larger than the size of the induction element you are using. Please know all Member’s Mark items come with a 100% Satisfaction Guarantee and can be returned anytime for a full refund.
Wanted to love them
I really loved these when we first purchased them and the following 6 months. After that, it went down hill. Paint is chipping, gold is fading on handle, some spots on the ceramic pans and outside of pan are stained. Last time we buy anything coated. My cast iron pans and stainless steel pans put this set to shame. Glad they were inexpensive, should have known better.
We're sorry for your experience with the pans, NoSoup4u. Please remember that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. Also, these pans function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains.
Beautiful, but not the best bet for heavy use
Finally scored a cream set a couple of months ago, and they are gorgeous! Seasoned properly, they cook well and the nonstick is easy to clean. However, after multiple times a day use on my fry pan, I will say that it now makes perfect sense to me why cream is not a common color in cookware. The bottom portion of the pan is now more of a yellow, and the ceramic is chipping and wearing in places. I never wash them while hot. I use barkeepers friend and a nonabrasive cloth, and they have never been in the dishwasher. All this to say, for light cooking, these are great! They are stunning to look at. But if you intend to use them heavily, I would either look elsewhere or get a darker color (though I suspect you will still have to contend with chipping and wear on the ceramic coating). If you proceed with the cream, just have managed expectations as to how they will look after a couple of months of wear.
Thank you for providing a review. We love that you think they are beautiful and apologize for not exceeding your expectations. We're constantly listening to our members and will take this information into consideration as we improve and develop our Member's Mark items.
VERY IMPRESSIVE
I bought this cookware initially drawn by the sleek and modern design. I was taking a chance on the deliverance of durability and functionality. I bought the white set about six months ago and i can honestly say I am very impressed with the overall performance of the entire set. I cook for a family of 6 and use this ceramic cookware at least 5 days a week. The cooking overall performance is very impressive from maintaining heat balance to durability. No scratches or dullness thus far!