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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,281 ratings1,076 reviews
  1. 5 stars78% (1,775)
  2. 4 stars7% (153)
  3. 3 stars5% (111)
  4. 2 stars4% (90)
  5. 1 star7% (152)

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Showing 321-330 of 1,076 reviews
Aug 25, 2024
Kim
1 out of 5 stars review

Horrible

I was really hoping these would be long-lasting pans. I have had mine for almost a year and the bottom of the non-stick coating is completely gone. The handles on the pots get hot when you boil items. Overall I was not impressed especially for the price we paid.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry to learn about your experience, Kim. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Please also keep in mind: 1) metal handles may heat up when exposed to high oven temperatures or prolonged cooking, so using potholders or oven mitts is necessary when handling the lids, pots, and pans. 2) Use the set on low to medium heat consistently. 3) Ensure it cools to room temperature before washing. 4) Hand washing recommended although dishwasher safe.

Feb 4, 2022
Becky
1 out of 5 stars review

chips very easily

Oh I was very excited to get this pan set. I read the instructions and was very careful in handling and washing. I placed pan protectors between them and hand washed them used low heat. Not a month into using them and the lids have chips and the paint is bubbling up. Very unimpressed with these pans and will be returning for a full refund.

Helpful?126TMDE7O1CX13600418303
Aug 22, 2024
PD
2 out of 5 stars review

Not lasting

I was so excited about these pans. Was stoked they said dishwasher safe. I fully understand that hand washing makes a difference for the life of kitchen ware, but I did not see the part where it said BUT HAND WASHING RECOMMENDED. Had I seen that, I would not have bought these. I bought in November and starting using it after the new year. Now, after a few months in, the small pans sticks terribly when trying to make scrambled eggs, the finish is coming off on both the outside and inside, and the gold color is gone. It now looks like a dull silver. I had the hopes I would have this set for years. For the cost, especially. I wish I had just kept my stainless set. This has turned into a waste. I will have to replace within the next year or so most likely.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We are sorry for your experience, PD. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. Here are some other tips to help with the performance: 1) Use it on low to medium heat consistently. 2) Ensure it cools to room temperature before washing. 3) Prevent sudden temperature changes (Thermal Shock) on the cookware and lids. 4) Be careful when moving the pots, pans and lids.

Dec 24, 2024
Crunch1
1 out of 5 stars review

Worst Experience Ever

Ordered this for a Christmas present and Sam's never delivered plus their customer service was zero help with helping me locate it at a local club. In fact, one of the customer service reps put me on hold and never came back. By far, one of the worst online buying experiences I've ever encountered... I can't see myself or my family buying much from this company in the future because they're terrible!!!

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark Team

We're sorry for this experience, Crunch1, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Sep 16, 2022
Jess
3 out of 5 stars review

The black is not a true black

I wanted the cream forever and waited almost a year for it to come back in stock. I noticed all the reviews said that it discolored easily so when the black came out I decided to go with that instead. The black looked like a deep navy in most lights. I was not impressed with the look and feel of these. I cooked on them once and I wasn’t wowed. I felt like I wasn’t able to sear anything on them due to the intense nonstick. Sadly I had to return them.

Helpful?126TMDE7O1CX13600418303
Oct 31, 2022
Tez
1 out of 5 stars review

Definitely not nonstick

Not sure if it’s my stove top (induction) but this set is horrible. I followed the instructions for properly seasoning the pans and EVERYTHING sticks to them. I’ve re-seasoned about 4 different times and still nothing. They’re beautiful but would not recommend.

Helpful?126TMDE7O1CX13600418303
Apr 1, 2022
Tiffintx
4 out of 5 stars review

Beautiful, but not the best bet for heavy use

Finally scored a cream set a couple of months ago, and they are gorgeous! Seasoned properly, they cook well and the nonstick is easy to clean. However, after multiple times a day use on my fry pan, I will say that it now makes perfect sense to me why cream is not a common color in cookware. The bottom portion of the pan is now more of a yellow, and the ceramic is chipping and wearing in places. I never wash them while hot. I use barkeepers friend and a nonabrasive cloth, and they have never been in the dishwasher. All this to say, for light cooking, these are great! They are stunning to look at. But if you intend to use them heavily, I would either look elsewhere or get a darker color (though I suspect you will still have to contend with chipping and wear on the ceramic coating). If you proceed with the cream, just have managed expectations as to how they will look after a couple of months of wear.

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark

Thank you for providing a review. We love that you think they are beautiful and apologize for not exceeding your expectations. We're constantly listening to our members and will take this information into consideration as we improve and develop our Member's Mark items.

Nov 13, 2022
Marlene
5 out of 5 stars review

Verified Purchase

Perfect pots and pans

Great quality

Helpful?126TMDE7O1CX13600418303
Nov 23, 2022
sa
1 out of 5 stars review

I wouldn’t purchase again

These pans are so BEAUTIFUL. Which is why I bought them. However after just a few months they look like they are 20 years old. I can not get the white parts clean and I am not a messy cooker. Oh and wash these right after using each time and still the white outside is stained

Helpful?126TMDE7O1CX13600418303
reply from Member's Mark

We are sorry to learn about your experience, sa. Please remember when using these pan that they function best on Low or Medium heat. We also recommend handwashing with vinegar and a soft sponge to help remove stains. Also, every Member's Mark item comes with a 100% Satisfaction Guarantee and can be returned at any time for a full refund.

Feb 17, 2022
jk
5 out of 5 stars review

comparing to caraway

I had a caraway pan and was able to compare the quality, caraway pans are much heavier and seem more durable, however after awhile even the caraway loses its non stick coating and the ceramic chips, so I ended up keeping the members mark set, after over a month of use it’s still a non stick pan, however does scratch easily, follow ALL the instructions, don’t skip out on even 1 if you want them to last awhile.

Helpful?126TMDE7O1CX13600418303