We're sorry to hear that this was your experience, as our products go through many quality checks to ensure that you can enjoy the best possible results. We'd like to mention that our WetJet has been tested to be used safety and effectively on laminate flooring. To get a great clean, make sure to sweep or vacuum your floors first before using our WetJet to mop. As well, it may be helpful to know that cloudiness can occur if other cleaning products were used on the floor recently. If you'd like any further assistance, please give us a call at (800) 742-9220.

We're very sorry that you find the scent stifling, kel273. A lot of thought goes into the design of our products to create features that we think you'll love, and we offer a range of product versions for the varied needs and preferences of our consumers. Although we don't currently have an unscented cleaning solution, you may like to try our WetJet Wood Floor Cleaner which has a lemon scent. We'll also be sure to pass along your request for an unscented cleaning solution. Because you satisfaction matters to us, we’d like to gather some information to further asssist you. Please give us a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.