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Customer reviews for Member's Mark 2-Piece Hardside Luggage Set, Choose Color for
Member's Mark 2-Piece Hardside Luggage Set, Choose Color
4.5 out of 5 stars
stars
256 ratings106 reviews
  1. 5 stars76% (194)
  2. 4 stars11% (27)
  3. 3 stars5% (14)
  4. 2 stars2% (6)
  5. 1 star6% (15)

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Showing 51-60 of 106 reviews
Mar 25, 2024
SF
1 out of 5 stars
1 out of 5 stars review

Zipper broke

My husband specifically bought this for a trip, and the zipper broke on him the very first time he used it.

Helpful?3KH64W13Q67L13600021299
reply from Member's Mark Team

We are sorry for this experience with the zipper, SF, and we are working with the manufacturer to improve on this. Please know you can exchange or return the set anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 5, 2024
Paulie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to pack and rolls good

They held up for their first plane trip. I like the separate compartment for easier packing. They rolled nicely.

Helpful?3KH64W13Q67L13600021299
reply from Member's Mark Team

We appreciate your excellent rating and review, Paulie!

Jul 10, 2025
lindelulu
5 out of 5 stars
5 out of 5 stars review

Nice Set

Four cruises and one flight not a dent or crack was opened twice by TSA no problem. Wheels are smooth and easy roll.

Helpful?3KH64W13Q67L13600021299
reply from Member's Mark Team

Thank you for the fantastic review and rating, lindelulu!

Feb 10, 2024
Tisha
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It does exactly what is was made to do

Great product, made it through 2 airports and a cruise without any problems and the color is pretty.

Helpful?3KH64W13Q67L13600021299
reply from Member's Mark Team

Thank you for the great rating and review, Tisha!

Apr 28, 2024
Yellow8
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far so good

I took the smaller bag on one trip so far. Wheels spin and roll great. Handle extends tall enough for tall people too!

Helpful?3KH64W13Q67L13600021299
Jul 10, 2024
VB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this luggage collection.

A week ago I had used this luggage on the plane. Very happy with this set. Very sturdy and durable for flying.

Helpful?3KH64W13Q67L13600021299
Dec 25, 2023
Bill
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Had to return…sheesh…

Purchased the single carryon and was impressed that I returned it before my trip so we could have the two pieces. What a great price, and did have a compliment or two. So far, two trips down and everything looks great and reacts perfectly fine.

Helpful?3KH64W13Q67L13600021299
Sep 4, 2023
Amy B Hurly
5 out of 5 stars
5 out of 5 stars review

So far so good!

I actually had these for 2years. Very sturdy and they are still working well, like new. My husband loves the design and the ease of rolling is very good. He uses the product for business trip every time.

Helpful?3KH64W13Q67L13600021299
Jul 23, 2023
Michele
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Combination lock

I never set the combination lock. I arrived at airport with the same code 000 and I guess with them throwing the bags around someone moved the code and my bags locked up. When I got home to open my bags with the 000 it wouldn’t open. I had to cut the bag open because I had medicine in my bag. No one to contact to help and that wasn’t good.

Helpful?3KH64W13Q67L13600021299
Jan 24, 2025
Weary traveler
4 out of 5 stars
4 out of 5 stars review

Good value

Seems sturdy enough. Smaller piece is definitely easy carry on. Unfortunately, the linings of the carry on were put on backwards with the zippers facing the inside and the zippers have no zipper pulls. Too awkward to use but not necessarily a dealbreaker.

Helpful?3KH64W13Q67L13600021299