After talking about getting a new mattress for 5 years, I'm so glad we finally took the plunge with Tempurpedic! The customer contact and support between choosing our bed, shipping, and deciding on a delivery date moved quickly and easily. Getting the bed in and set up was timely and problem-free as well. The best part of all has been the bed itself: so comfortable and relaxing, and waking up without back pain has been a huge game-changer!

[This review was collected as part of a promotion.] We had the original tempur pedic mattress from over 20 years ago and it was finally starting to feel like we were ready for a new mattress. We wanted one a bit more plush and this one seemed to be the best choice. At first, my husband thought it was too soft but we quickly got used to it and are finding it to be very comfortable! We also purchased the foundation to go along with it and all is good. I'm a fan!

[This review was collected as part of a promotion.] Can't sleep, in fact, can't live without this mattress! It supports my back evenly and has helped me sleep a good night sleep since I got rid of my old tempurpedic mattress, which was 15 years old. Thank you for making this wonderful mattress!

I'm amazed how at how well I sleep on our Tempur-pedic! I have shoulder and sciatica issues; and I no longer wake up stiff and sore. It took a couple of weeks for my body to adjust, but that is expected whenever getting a new mattress. I now sleep so sound, no longer waking up every couple of hours to change position due to discomfort like I did with a different brand of memory foam mattress.

I have always been a die hard temper pedic customer. (My grandfather taught me best). At first we thought we choose the wrong comfort but we are so thankful we stuck by the firm mattress it has made a world of a difference in body and muscle soreness. I will never by another brand.

[This review was collected as part of a promotion.] Favorite feature is the zero gravity and super helpful to receive a well rested sleep. I would cough a lot at night. After being able to elevate my sleep I am able to sleep the full 8 hours with no interruptions from coughing.

[This review was collected as part of a promotion.] Worst bed I've ever owned. I regret going beyond the 90 days and was hoping that after several online comments on Facebook that someone from the company would reach out and try and make it right m. That's true customer service. Soon as this is paid it will get thrown in the trash and I'll purchase from a competitor.

[This review was collected as part of a promotion.] I typically like firm mattresses but ithis was too firm. I'm a side sleeper and it actually hurt my shoulder and arm because of the firmness. I returned it for pro adapt medium hybrid and I love it.

[This review was collected as part of a promotion.] I was unsure about this mattress in the beginning wondering if we made the wrong decision but like they tell you at the store, try it for the full 30 days. We did Nd we LOVE it. We sleep so well, no more tossing and turning or back pain.

Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.