Our 7 year old Tempur-Pedic mattress was failing and we were not sleeping well. Customer Service directed me to their warranty qualifications. We were granted a new mattress via email within 2 days of submitting the warranty requirements. Our new mattress was delivered in 2 weeks as promised. Customer service was awesome. Because warranties usually have loop holes, we were prepared to purchase a new mattress. In fact, we had been shopping and were very close to making a competitor's purchase. I am so glad I made the phone call to Tempur-Pedic. We choose the firm. Although we thought the firm was a bit too firm, we slept 10 hours straight that first night without tossing and turning. We overslept (by 3 hours!), we were late for work, and it was worth it. The firm proved to be perfect.

I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.

[This review was collected as part of a promotion.] I have been sleeping on the Tempur-PRO adapt Matress for a few weeks now and I think it may be the most comfortable mattress I've ever owned. Mine is soft, but it's still supportive. The only complaint I have is that it does seem to trap heat, so I do notice I get hot in my sleep. Over all I really love it!

So, we bought the twinxl split king. We have had the mattress now a month and its finally getting softer. It's been like sleeping on a ply-board. The first two weeks my back and joints hurt me bad when first getting up. The reclining adjustable base with LED light is nice to have at night. Love the vibrating base. Is it worth what we paid. Hard to say at this point.

comfortable bed, I currently have breeze rhapsody bought it at 2012-2013 old artvan , well when I bought It I thought it was comfortable but it kinda was firm.. there policy was awful.. so now I know better just go to temperpedic store.. not the quote official dealers.. Now I can't wait for my bed to get here, I have been having shoulder pain, and the new bed will be so much better.. I recently bought sleep number bed in October, and I am returning them they will be picked up next week.. so uncomfortable.. forever now a tempurpedic girl

Great experience at the Dallas flagship Tempur-Pedic store! Rick Pobanz did a fabulous job helping me to find and select new mattresses. His extensive knowledge of the different mattresses made the difference in being able to find new mattresses. He never applied pressure to make a decision. He asked questions, listened to my feedback and then recommended different mattresses to try. As a result, we have slept better without waking up multiple times during the night due to discomfort. Very grateful for the help and very happy with our new mattresses

[This review was collected as part of a promotion.] I was so ecstatic to receive this mattress for free in exchange for my honest opinion. I have always struggled to find a comfortable mattress as a side and stomach sleeper who has back and hip issues. With my previous mattress, I would wake up each morning with aches and pains, particularly in my lower back and hips. I have slept on this Tempur-Pro Adapt Medium Hybrid for several nights now and I have been shocked by how refreshed I have been feeling in the morning. My back is feeling much better throughout the day and I've not had to take any pain relief medication since switching to this mattress. I really like the combination of both coils and the TEMPUR material. I feel like it really does adapt to my body to relieve pressure in all the right places to help alleviate that pain I was feeling. I also have noticed that I don't get as hot at night, which I think is due to the "cooling technology" in the outer layer (which I have learned is removable and machine washable!!) My husband has also mentioned that my snoring has improved and I'm not tossing and turning all night long like "a fish out of water" in his words. He has loved the improvement in his sleep as well. Overall, I am a huge fan of this mattress and planning to now purchase one for my mother who has similar sleep issues as I suffered from. I will be sure to update my review in a few months and also share my mom's experience.

Bought this to replace my son's bed and he loves it. He sleeps better and says it is very comfortable. We did get an adjustable base, and he really likes to zero gravity feature. Sometimes he has to lay flat though if he is moving around a lot, the zero gravity prevents his turning over all the way.

[This review was collected as part of a promotion.] This mattress has been a total game-changer for my sleep quality. As someone who prefers a firmer mattress for better spinal alignment, it has exceeded my expectations. First off, the comfort level is unmatched. It conforms perfectly to my body, providing just the right amount of support without feeling too hard. I wake up feeling refreshed and without any aches or pains, which is a huge win for me. The cooling technology is also a standout feature. I tend to sleep hot, so I was pleasantly surprised by how well this mattress regulates temperature throughout the night. No more waking up in a sweat - I stay cool and comfortable all night long. Another thing I love is the motion isolation. I share my bed with a partner who moves around a lot during the night, but with this mattress, I hardly feel any movement. It's like sleeping on my own little island of tranquility. Overall, I couldn't be happier with this mattress. It has truly transformed my sleep experience, and I would highly recommend it to anyone in search of a supportive, comfortable mattress that delivers on its promises.

This is my third Tempur-Pedic mattress (I'm 70). I absolutely love the support these mattresses offer. Some think you "sink in" too far, but not me. You "sink" to a degree, and then it stops, and you are supported, and then you rest. For my form, I am supported in the places that I need to be supported, and I love it!