Our first Tempurpedic mattress was 19 years old, and the "original" memory foam mattress. We started shopping, looking at the "competitors". Then we said, "We know we love our Tempurpedic, so why switch?". After calling Tempurpedic and telling them we wanted the "exact same" support as our first mattress, they pointed us to the Proadapt firm. The first night, I couldn't sleep and thought we had made a bad decision. The second night, to today, sleep is amazing. No waking up sore or achy. My husband and I both have back issues, his are worse. Since we purchased our first Tempurpedic, his back has been so much better. Can't brag on this mattress enough! Beware, it is REALLY FIRM!

We unfortunately had to use our warranty because our mattress was sagging after 4 years. We decided to upgrade to a better mattress. When delivered it felt like a concrete slab! We slept one night & it was miserable, called Tempurpedic the next morning & we were told we could NOT exchange for a different mattress because it was a warranty replacement! SO, apparently Tempurpedic can send out any crappy mattress they want & if it's a warranty replacement the customer has ZERO RECOURSE! Unbelievable that they would treat 15+ years customers like this!!

[This review was collected as part of a promotion.] I've had back surgery and a broken leg, if you've experienced pain then you will understand how important it is to find the right quality of mattress that will give you a restful night. When it comes to Tempur-Pedic you can't beat their quality in mattress. It's always hard trying to find the perfect mattress fit that isn't too soft nor too hard, the Temur-ProAdaft is firm, but not so firm you feel like your sleeping on the floor. I'm finally able to get the rest I need and would highly recommend this bed to others who have joint pain.

We had tried standard box spring mattresses, Sleep Number, and a firm mattress with a pillow top. None were as adaptable and supportive to our contours as this Tempurpedic. We picked up the pillows when we purchased the mattress while waiting for mattress delivery, and they are a definite 10 as well.

[This review was collected as part of a promotion.] So far so good. Just a bit different than our last mattress. My wife and I love the space and are currently sleeping happily due to the space but we both feel hot and kinda wish we looked into the newest mattresses with the tempur cool lining.

We have had a Tempur-Pedic Mattress for 20 years in the Master Bedroom and loved it. In fact liked it so much we got one for the MotorHome 15 years ago. It was time to get a new mattress as we had pushed the first one to the limit and it was still performing fairly well. But the new Tempur-ProAdapt Firm is wonderful! Nice night sleeping and feel refreshed on awakening. Even with Twin XL mattresses on the king base, they stay where they belong and do not walk or part. One thing I do not like is at our age it is a heavy mattress for us to lift to change the bedding but we are handling it.

Delivery was messed up twice with no regret for the impact it made on our lives. Limited communication to fix the issue; we were told we would get free pillows to make up for the difficulty, no communication since. When we reach out to Tempur-Pedic we were met with condescending responses and messages stating they couldn't find our order with our email despite sending screen shots of the purchase and exchanges with customer service. Despite the like or dislike of the bed we will never purchase from this company again. Customer service makes the difference and what we have received has been horrid

We are a long-term customer of tempur-pedic. We have slept on 2 mattresses over the course of 8 years. Both mattresses lost support and have begun to significantly sag within 2 years. We are not heavy by any means. My husband is 185 lbs. and I am 135 lbs. We use 2 waterproof mattress covers to ensure no sweat gets through, as my husband is a hot sleeper. We have BOTH developed nerve damage in our necks due to the sagging! We have been going to physical therapy and the chiropractor regularly to fix this for the last year and a half. Our arms go numb at night with excruciating tingling pain in the elbows, wrists, hands, and fingers. I have lost many nights of sleep trying to make this pain go away. My husband the same. After we went out of town and slept on a different bed, we knew the issue was with the mattress. Our first mattress we were able to return with warranty. The second however they won't allow it. The dip isn't large enough, which is completely inaccurate! Customer service is subpar. Quality is less than desirable for the cost of the mattress. I will NEVER purchase a tempur-pedic again. It seems their quality has diminished tremendously over the last 10 years. Don't waste your money.... You'll pay for it double time in health costs due to chronic pain and nerve damage.

This mattress for a 275 pound man is perfect. I was falling within my Serta iComfort Series and the Temperpedic Pro Adapt has better support and the Serta was broken in for 5 years the Serta was causing back pain. The Temperpedic seems to be broken in already after 3 weeks but it is the Firm model and seems to give a more even cushioning it has gotten a little softer where I press my weight though. It is very comfortable.

My previous mattresses were a Sealy coil/box spring and most recently a Simmons Beauty Rest coil/box spring which I had for almost 10 years . In the last six to eight months with the Simmons, I started feeling back pain as the middle of the mattress started to sag. The first couple of nights on the Tempur-Pedic felt foriegn compared to what I'd been used to for a decade; now that I've been sleeping on it for 10 weeks, I can easily say that it's the most comfortable mattress I've ever owned. At first, I wondered if the medium Hybird was too firm, but no; after less than a week, I now sleep very, very good every single night. Yes, Tempur-Pedic mattresses are expensive but they are worth the price, I have no regrets. I work a lot of hours all the time, averaging about 5 1/2-6 hours of sleep 6 of 7 days a week. I needed something really comfortable allowing me to fall asleep quick in the hours I have which is what the Tempur-Pedic offers. Oh yah, I have the pillows too, which are very nice.