We made quite a few visits to Tempurpedic showrooms. I wanted a firm bed but this model feels softer than expected. It is called a "firm" but the Luxe Adapt has an extra layer on the top of the bed which makes it feel softer to me. When shopping for the mattress, I liked the feel of the Pro Adapt Firm. It does not have the extra layer on top and it costs less. Salespeople suggested the Pro Adapt Firm would be too firm for a side sleeper giving pressure to shoulders, hips and knees. So, I was swayed a bit by the salespeople and bought the Luxe Adapt. It's a good bed and we get a decent nights sleep. But, it just feels too soft. By the way, the delivery, installation and take of the old mattress was perfect.

We bought this matters and it's absolutely terrible for allegedly being a firm mattress. We've had it for less than 2 months when it already showed signs of sagging. I've filed a warranty claim which was denied due to not having 3\4" inch sag. To be clear the sag is not the big problem with this mattress. It envelops you when you sit or lay down immediately. It's a terrible mattress for me and I've even got a doctor's note that I will share outlining the back pain it's caused me. I'm highly disappointed with this mattress and the lack of warranty.

I bought this mattress thinking it would last longer, since it was about 4k. It's about a year old and there's already such a dip in the hip area that I cannot get or stay comfortable. I work for a company that sells tempur-pedic Mattress, and yet I paid full price and the mattress is failing within a year. I'll be paying this if for years to come and I Absolutely hate it! It's overly hot, it's support system is so soft in the hip area I can literally feel it's collapsed under the comfort layers, but it's not showing a visible sag, so I guess I'm just out of luck. Never again. And I won't be recommending Tempur-Pedic to any of my customers moving forward.

I am the Princess and the Pea story; I can feel every uncomfortable thing in a mattress. After going through many mattresses, including a $13k "natural" mattress that I threw out after a couple months, I have finally found the one that puts me to sleep. It is as comfortable sitting up with my adjustable base for watching a late night movie to a midday nap. I have a quilted mattress pad over it for extra loft and protection. The only negative is it took a couple of weeks for the new odor to dissipate, though I was able to open the bedroom to outdoors to help it along. I have the plush version queen with a matching pillow. I now wake up refreshed, even from just a nap; no more hip or shoulder pain.

I love the comfort of the luxe adapt soft mattress. However, I have not slept a full night in the 30 days I've had it. I wake up hot even with a window ac unit in our bedroom in addition to our central ac. It retains heat badly. I've tried 3 different sets of sheets, including bamboo, and a cooling bed cover. We will be going back to the furniture store tomorrow now that our 30 night trial will be over in order to exchange for something else!

We chose the proadapt soft king Two extra long twins and the the power base . Husband likes his but mine was not soft enough for me . I in turn switched to the luxe adapt soft as it has a thicker layer of the softer layer and it is also about two inches higher than his side ,but that doesn't bother me . it doesn't feel like I'm on a cloud like I was hoping . It is a different feel than a regular mattress . I like it most of the night but upon waking it feels a little firm still for me . With the power base you have a new bed every night witch is really nice All in all I do like it but not sure it's worth the high price

Obviously, the bed is not going to start off as soft as it is in the store. However, we were assured it would only take around 30 days before we would feel a noticable difference, and faster if we walked on the mattress to break it in. Well, I've put in what feels like miles on this mattress and we're closing in on 30 days, and this mattress is still hard as a rock. If we don't feel improvement soon, it's going back.

Overall I love this bed. It does seem that I have to be near the middle to not get the feeling I may slide out ( it's a split king. When you raise the head you slide down and you feet dangle over the end ( I'm 5'4). Some kind of pull out at the foot would be nice. Not one backache- the adjustability can make it perfect for your body. Be careful of the pillows : the ones we bought in the store are soft and pliable, the perfect pillow. The ones we got with the online deal with purchase were supposed to be the same but are three times as thick and hard as a rock- must weigh 5 lbs. we called the store and the person that helped us with our bed purchase, went out of her way to see we got two of the ones we love. The split is a mixed blessing. It's wonderful to adjust each side like you want but it opens a crack in the middle and things ( including our small dog) have fallen through. I'd still take it over a bed with one adjustment all the across. No need for a topper on this bed like we had for our cloud lux. This was comfy from day one, doesn't sleep hot either. Almost the perfect bed.

Bought the top of the line Adapt mattress and it has literally destroyed my back. I am now sleeping on my downstairs sofa (and getting a pain free night's sleep) since the horrible customer service has refused to fix the problem. Don't waste your money!

We have had this mattress for almost a month now and it has been disappointing to say the least. The first week it was warmer out and I woke up sweating with a neck ache. My wife has been complaining about her back non-stop. For this price I expected much more. Customer service was horrible as well wanting me to stand up the mattress against an open window. Really? In less than a week I can start the return process.