We've had the mattress almost 6-7 weeks now and regret our purchase. We have not had a good night's rest since it arrived. We were prepared for a break-in period but that came with severe neck, shoulder and back pain. As the bed became softer around week 4 - the pain got increasingly worse. We wake up several times throughout the night because we are overheated and no sleeping position is comfortable. We've bought at least 7 pillows because the reps at the store indicated that was the issue. It is cool to the touch but retains heat under your body which is really uncomfortable. We are both in our late 30's and wake up with almost every bone cracking and aching - feeling and sounding like a 90-year old. I cannot believe this bed is so expensive and highly rated. I called to initiate the return which is a 3-step process: you call the number, someone eventually calls you back and then you have to wait 2 weeks for someone else to call to schedule the pick up the mattress. Words cannot describe how outraged and disappointed we are.

Experience: stressful, misleading, disappointed, untrusting, not what they said it was (supposed to be a Cooling mattress), difficult to get any help from sales person and warranty department, Warranty department says it's ok to receive 2 different sized beds (2 twins XL to make a king) Poor customer service from sales person/warranty department

We went to the store to "look around" and we met the sales representative who was so friendly and informative about the various products. He made it easy to determine exactly what we were looking for and once we layed down on the bed and operated the adjustable base, we knew we had to get it. It is sooo comfortable and it helps my wifes back issues when she adjusts her side to a comfortable position. We have both enjoyed toe most comfortable nights sleep since we got the TempurPedic bed. It is top quality and affordable.

I have a bad back and for the last 6 months have difficulty just getting out of bed. There have been times where my wife has had to help me. The Luxe Adapt Firm mattress foam has softened causing my spine to dip. The sag is minimal and not meeting the 3/4" criteria on the 2 1/2-year-old mattress and our warranty claim was rejected. I'm not sure what I am going to do. We purchased individual mattresses my wife wanted the colling / softer mattress which she loves. I am an engineer and can tell the density of foam has weakened.

This bed is wonderful! My husband and I sleep so much better and wake up without the usual sore joints that we experienced with our previous mattress. I love that we can roll over, get in and out of bed and not disturb each other. This was a big purchase for us, but I'm so glad we made the decision to do it!

If I could give this mattress 10 stars I would! My husband and I slept one night on our LuxeAdapt mattress and it was the BEST night sleep we ever got. I also suffer from back pain and this mattress made my pain go away. I did some research and found out that the TEMPUR material is infinitely adaptable, responds to your body temperature, adapts to your weight and unique shape, giving you personalized support for undisturbed sleep. I honestly don't have anything negative to say! This is one of the best decisions my husband and I every made so if you are on the fence I highly recommend this brand and mattress!

[This review was collected as part of a promotion.] We finally ordered a mattress and we love it! It's so comfortable to sleep on. We ordered the firm and it's firm but molds to you. You don't realize how uncomfortable your old sinking bed is until you get a new one. I sleep great every night. I can sleep hot even though we keep our house at 72 degrees but haven't had an issue on this one which I'm surprised because some people have said they're known to be hot. I'm overall so glad we went ahead and purchased this after lulling over it for a year.

I have only had this bed a couple of weeks and have had the best rest I have had in the last two years. The other tempur mattress I had was bad from the start and only got worse. I am praying that this mattress stays just like it is now and that is perfect. I can rest as soon as I lay down on it and not wake up numb. This is a mattress you have to try to understand how great it is. This is the first time in over two years that I have been able to sleep.

In the store, the soft mattress felt by far the most comfortable for both my wife and I. (Which was in fact a huge surprise to both of us since I thought I needed a hard mattress,) Now we have it home, that 'Ahhh factor' that we hoped for isn't there - at least not yet. That is NOT to say this mattress is uncomfortable. It is at least as good if not better than anything we've had before - which includes various water beds and air/adjustable mattresses. As the salesman told us, do not really judge for at least a month, and we haven't had it that long. Still experimenting with the adjustable bed-frame, so probably haven't found the ideal combination of head and foot placement. One word of warning. We paid the extra for the 'connectable' bed frame. Unfortunately, our phones are old enough that Android 8 is too old to work with the app. Once I get connected and get reports on quality of sleep, maybe we can adjust and improve.

I recently replaced my celebrity tempurpedic bed with the new tempurpedic luxe adapt for my back. I injured my back and needed more support for my lower back. This bed has changed my life by alleviating my pain. I now wake up pain free and refreshed! I should have done this a long time ago it's really that good!!