I bought this mattress thinking it would last longer, since it was about 4k. It's about a year old and there's already such a dip in the hip area that I cannot get or stay comfortable. I work for a company that sells tempur-pedic Mattress, and yet I paid full price and the mattress is failing within a year. I'll be paying this if for years to come and I Absolutely hate it! It's overly hot, it's support system is so soft in the hip area I can literally feel it's collapsed under the comfort layers, but it's not showing a visible sag, so I guess I'm just out of luck. Never again. And I won't be recommending Tempur-Pedic to any of my customers moving forward.

Finally after buying a competitor's mattress and having nothing but trouble, we have found exactly what we wanted. My husband is in the military and on his feet all day and the zero gravity helps his back and joints. We ordered the bed and it was delivered in 6 days. So fast and delivery was seamless.

invested in the TEMPUR-LuxeAdapt mattress, and my feelings have been a rollercoaster ending up giving up the mattress for free as the mattress was so uncomfortable. No buyers were willing to buy it for a fraction of the cost. 5K down the drain. When I first unboxed the LuxeAdapt, I was impressed by its luxurious feel. The memory foam seemed promising, and I eagerly anticipated nights of blissful sleep. Unfortunately, after a few weeks of use, things took a turn. The mattress isn't evenly firm. Some areas feel like sinking into a marshmallow, while others are oddly firm. It's like Goldilocks' nightmare-neither too soft nor too firm, but just... inconsistent. As for comfort, well, let's just say it's not the cloud-like experience I envisioned. My back occasionally protests, and I find myself tossing and turning more than I'd like. Here's where it gets frustrating. I reached out to my local dealer for assistance, and it felt like shouting into the void. Their support might as well be a mythical creature-I've yet to encounter it. If you're considering this mattress, don't rely on local dealer support. It's like expecting a unicorn to deliver your warranty paperwork. I end up buying a much cheaper mattress from other manufacturer and finally I am able to sleep again

This mattress was very painful for me. I had the mattress for 10 weeks and each week my hips, back and neck got more and more painful. I would wake up sore every morning. I did everything suggested to try and break in the mattress. This mattress is firm, even though it says a medium firmness. I even bought 2 expensive tempur-pedic pillows thinking that might be the answer but that only made things worse. The pillows are so heavy and hot, even though they claim to be the best cooling. The mattress also was hot. I am now doing physical therapy to try and undo my spinal injuries from the mattress and ended up exchanging it for another brand.

I had the tempurpedic firm mattress before that was causing me alot of neck pain b/c I side sleep. This mattress got rid of 90 percent of my neck pain and I sleep easy each day. No real complaints. The regular set comes with the mattress and foundation BUT NO FRAME. They were able to deliver it to me via white glove delivery in about two weeks which was nice. No problems.

Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.

This mattress was fine the first few months then it started getting softer and softer. After less than two years it is unusable. Getting off the mattress required rocking back and forth with my legs in the air until enough momentum was generated to get my legs over the side. Rolling from one side to the other while on the bed was a joke. I would have to make a slight roll to my stomach then push up and off the mattress with my arms to flip over. It was like sleeping in a trench. As soon as I switched back to my old mattress my si joint pain was gone. Absolutely horrible! The warranty process is a joke. All they want is pictures. Pictures won't show how soft the mattress is, you have to lay on it and feel it. There are many reviews that say the same thing. I should have checked more closely before purchasing the mattress. 4k for junk.

Sleeps very hot.. u sink into the bed like quicksand and cannot get comfortable when asleep. Neck hurt with temper pillows also. I actually slept on the ground the last 5 days prior to bed being returned. I would of probably done the cool bed with medium or mediumhard feel and might have liked it and kept it but couldn't take that chance with only one return allowed. They came and picked it up with no hassles.

I waited to make this review to allow time to change my mind. My complaint isn't the mattress, its the odor that comes from it. The first night we slept on it I had to go sleep in the guest room. The fumes that came from it were more than I could tolerate. Next night my husband joined me. For three days, we set our mattresses out on saw horses outside to hopefully help with the odor. After those three days, we put them on the frame without any bedding and I opened the window and put a fan on them all day. We continued to sleep in the guest room. After about 10 days, I made up the bed and we slept in it. I am a side sleeper so that puts my face closer to the mattress. My husband sleeps on his back so it wasn't as bothersome to him. Although I enjoy the mattress and enjoy the feel and comfort of it and all that the it does with our special frame, I wouldn't be able to recommend it. I do have a very sensitive sense of smell, but this odor was over the top.

This mattress was more comfortable within 6 months of purchase. Since that time, it has almost formed indentions and dips in all the wrong places. I regret buying this. I filed a warranty claim, but they declined it saying the mattress indentions do not measure 3/4 of an inch or greater. It's a HORRIBLE mattress and was so expensive. I wake up stiff in some parts of my body. I had a previous tempurpedic that I loved, this one pales in comparison. One side is significantly higher than the other. If you roll across the bed, you can hardly roll up from one side to the other - definitely like a drop off.