I bought this back in December of 2024. Within the first week of owning it, the USB cover broke. We don't use it so it wasn't that big of a deal. After about a month of use, the chair cushion started breaking down. It is now 1/3 the size of when we originally bought it. The back cushion is pretty flat as well. This couch is not made for every day use. We have not had any issues with the arms like some of the other reviews but the cushions are terrible. I would not recommend this chair to anyone.

I loved the look of this and size, so I ordered this and had it shipped. It shipped on 7/18 from NJ & and then there was no activity once it was scanned in on 7/20... this was scheduled to be delivered on 7/25, and I had to take work off. I got a call at 1:36pm on 7/25 from the EFW track shipping company stating they don't know where my package is and would need 24-hour to investigate and would get back to me. I called sams club customer service to let them know what was going on and to open an investigation on their end because how do you lose a 242 lb huge chaise lounge! Sams club was looked into this and couldn't understand why my package was in SC. I told them I was now outta town for 2 weeks and wouldn't be able to get any packages until Aug 12. Sams Club said to let the shipping company know and they could deliver after that. On 7/29 EFW called and said they couldn't hold it that long and Sams Club would need to refund my money. This was a huge Screw up on their part. This lounge is extremely hard to get because they have a limited supply. I'm taking my business else where to get a lounge. Extremely dissatisfied and Sams needs to find a better, more reliable shipping company.

This is the most comfiest couch/chaise I have ever set on. Fits my husband and myself spaciously.

One of the best purchases we’ve made all year!!

This chair is so comfy. You can literally sleep on it and it feels like your in bed.

I love this chair. Its really soft and comfortable.

So soft and big! Absolutely love it!

Amazing couch. Room for two or more, great size for small or large spaces and super comfy!

I’m so in love with my oversized cozy chaise. It’s soft and comfortable.

great chair, really comfortable. It is a lot bigger in my living room that it seemed in the store but still looks great!