Comfy and cozy

Beautiful chaise

Most comfortable couch I’ve ever owned!

Very comfortable, a little low to the ground but otherwise great purchase

Soft and comfortable. The only downside is the large size. We had to hire movers to bring it into the house. It is over 200 lbs in the box.

I'm on the fence. This was really comfortable at first, but now I'm seeing small tears in the fabric and it's nit as comfortable after 11 months. I can't find any information on the manufacturer's warranty. I have my receipt, but not the tag. Does anyone know who to reach out to about the warranty, or how long it's for?

I love everything about this chair. My only complaint is the usb port is a little difficult to get my cord in, but that's really not a big deal. I got this for reading. I've had it right under a year, and it's held up great with cats, kids, and guests.

I loved the look of this and size, so I ordered this and had it shipped. It shipped on 7/18 from NJ & and then there was no activity once it was scanned in on 7/20... this was scheduled to be delivered on 7/25, and I had to take work off. I got a call at 1:36pm on 7/25 from the EFW track shipping company stating they don't know where my package is and would need 24-hour to investigate and would get back to me. I called sams club customer service to let them know what was going on and to open an investigation on their end because how do you lose a 242 lb huge chaise lounge! Sams club was looked into this and couldn't understand why my package was in SC. I told them I was now outta town for 2 weeks and wouldn't be able to get any packages until Aug 12. Sams Club said to let the shipping company know and they could deliver after that. On 7/29 EFW called and said they couldn't hold it that long and Sams Club would need to refund my money. This was a huge Screw up on their part. This lounge is extremely hard to get because they have a limited supply. I'm taking my business else where to get a lounge. Extremely dissatisfied and Sams needs to find a better, more reliable shipping company.

I really really wanted to love this couch. After seeing multiple people say how much they loved it (in my reading book clubs) and seeing it in person I had to have one. What has been disappointing is the unreliable shipping company they use to ship it. I decided to ship since they were out of stock at my local Sam's (shipping was free with premium membership). My order was scheduled to be delivered on 7/25. Since you have to be present to sign for the order I took off work to make sure I was home when it showed up. After tracking everyday I noticed it had not updated since 7/19. Well delivery day comes, couch never shows up and I have had no contact with shipping or any update in tracking of where it was. It's 7/27 and I still have no updates and no couch. You are taking a risk having it shipped, while having to take multiple days off without out any updates of where your order is. I contacted Sam's and asked for a refund. I after reading the reviews I also don't love the fact that the arms keep caving in after light pressure. At this point I hope it never shows up so it can be returned and I get my money back for something with better quality.

I bought 2 of these oversized cozy chaise, they are soft but they are not all that comfortable. Not only that but if you lean on the arm rest to adjust yourself the arm rest caves in!!! It was difficult to get these home as the box is huge and heavy. I am so close to returning these, just don’t want to deal with having to move them around! I am extremely disappointed!!