I JUST set up this scanner, but have not yet scanned anything. I received a prompt to review the product immediately after setting it up and installing the software, which was amazingly easy to do. I am hopeful this product will provide years of quality service with minimal issues of concern.

I bought this scanner just 2 days ago. i still reading and learning to go through different steps to set it up for simple documents scanning. plus there is no OCR software, Epson said was included in this bundle ??? No video or any instructions in the guide exist for pc or mac installation.

I've used this scanner for over two years and have been completely satisfied with it. The only time something jammed was when there was a trace of book-binding glue on the edge of a book that I was scanning for braille transcription. Stiff or flimsy, all pages passed through when they had clean, even edges.

We actually have two of these. We bought one on the recommendation of my brother in law to scan pictures. It does such an awesome job that I wanted one for my desk so that I can scan my pictures and also my papers to make my desk "neat". It does a great job on all fronts. I highly recommend this scanner. It is easy to install and very user friendly.

Don't understand why I have to re-install software EVERY TIME I use it. WHEN it works, it's great... when it works, but this time, I turned it on and it did not duplex the scan, and when I tried to use again, I got the same "Unable to communicate with the scanner. Make sure the scanner is connected to the computer and turned on. Do you want to check the connection settings?" When it already is connected. I unplug, re-start, shut down, uninstall, re-install, and this time, it will not scan AT ALL!

I have hardly used it so far, basically just to see how it works. I would agree with some others reviews that the software is not really user friendly. Takes a bit to figure it out as I didn't want all docs in one PDF. It probably took me about an hour to figure it all out. I really think there could be better help videos, and I would expect more from Epson.

I have had the Epson DS 410 for a couple of weeks now. At work and at home i have been a digital guy for years. Although my HP Envy has a scanner with a document feeder it still could not do batch scans well. The Epson does. I started with old business files and after a few familiarization tries, i was off to the races. Only complaint is the power cord system. I would have preferred not to have a transformer to plug in and hide.

Works extremely well for document archival. Scan speed is outstanding. Color rendition and clarity are acceptable for other than very high end photo archival. Unlike some negative reviews, this scanner does not jam, provided the manufacturer's guidelines are adhered to. Documents that have been folded or damaged should be either copied first, or fed one sheet at a time; but this is a general caveat with ANY scanner using an ADF.

Game changer at work-This devise is attached to my work computer and is handy to have for quick scanning of documents that I attach to emails or just file. Instead of having to walk down the hall to use a shared copier-scanner, I can avoid the wait and work more productively.

The scanner does both sides in one pass, works reasonably fast and doesn't take up a lot of space. The infeed guides adjust down to sales receipts and it worked well when I tried a single receipt. The only thing more that I could ask is that the Document Capture Pro software allow me to set the destination and name of the file immediately after I scan a document. That would save me lots of steps where I have to move and rename the document into the filing system.