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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 471-480 of 2,264 reviews
May 10, 2023
Reviewer name: Jb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Instruction NOT Included

230 Deck box

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Jun 25, 2019
Reviewer name: Cuellar1
1 out of 5 stars
1 out of 5 stars review

Poor Quality

The box was severly damaged and taped up. A cornor piece was added that was not of the original package. the corners of the lid are cracked. I purchased two of them and I'm affraid to open the other box because it arrived in the same poor condition and I can only image what damage there is. I tried to include pictures but not able to upload them

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reply from Supplier Response

Hello Cuellar1, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

May 12, 2023
Reviewer name: J2207
3 out of 5 stars
3 out of 5 stars review

I wish I had read the reviews!

Pros: product is huge, great value for the price! Not the sturdiest of materials, but not flimsy either, it will do for holding my cushions. Cons: missing pieces upon delivery. The only reason I didn’t give it a lower number of stars is that the missing piece was an end cap, I will use strong adhesive to try to close it up so that moisture doesn’t get inside.

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Jan 13, 2023
Reviewer name: Alor
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken product! Horrible service!

Worst experience ever!

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Nov 15, 2021
Reviewer name: Linda
4 out of 5 stars
4 out of 5 stars review

Lots of Room

This has plenty of room for my cushions and some of the other items that I keep on my patio, possibly even my umbrella. It was easy to put together. I put it together by myself up to the point of attaching the lid. I had my daughter hold to to line the hinge up I would have given it 5 stars, but there were a few pieces of plastic that broke off during transport. It wasn't in a place that hurt the integrity, so I was able to put it together and it is structurally sound.

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Sep 14, 2022
Reviewer name: Khenry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to put together and very sturdy

Great deck box

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May 4, 2026
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent box

Sturdy, easy assembly.

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Jun 17, 2024
Reviewer name: Riverview
1 out of 5 stars
1 out of 5 stars review

Worst Service Ever

Arrived with 2 panels cracked, Although Keter wants you to contact them before returning, they claim they have no replacement parts. so I have to return to Sams. That's why I wanted it to be shipped to me in the first place. So I wouldn't have to borrow a pickup and use a significant amount of gasoline to pick it up. Also, Keter is NOT easy to reach. The address they ask you to contact elicits "this mailbox is not monitored". The address they eventually give you is for a form that requires picture, order number, dates, copy of receipt and other information before you can even send them an email so they can tell you to return it anyway because they have NO PARTS, (Consider what will happen if you need a part in the future).

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Jun 1, 2020
Reviewer name: Nina
1 out of 5 stars
1 out of 5 stars review

Critters Makes Nests!

We purchased this deck box and it looks great and easy to put together. We put our cushions inside it for about a week and went to take them out and they were all torn into and a nest was started in the box. we are so upset because our cushions are ruined. This is not critter proof!!! we will be returning if we can without the box. we threw it out.

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reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jun 20, 2023
Reviewer name: USManxie
5 out of 5 stars
5 out of 5 stars review

Good value for money!

I just received this deck box, after the first one was returned due to freight damage. This box arrived, and the cardboard box it was packaged in was completely smashed. The only reason we kept it, was because all the parts were there and they were undamaged. The freight companies that handle these deck boxes should be looked into, 2 out of 2 the boxes were beyond damaged.

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