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Customer reviews for BISSELL SpotClean Portable Carpet Cleaner, 2513U for
BISSELL SpotClean Portable Carpet Cleaner, 2513U
4.3 out of 5 stars
stars833 ratings800 reviews
  1. 5 stars70% (582)
  2. 4 stars13% (109)
  3. 3 stars5% (40)
  4. 2 stars3% (29)
  5. 1 star9% (73)

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Showing 711-720 of 800 reviews
Mar 30, 2019
Jess
4 out of 5 stars review

This is a great product!

[This review was collected as part of a promotion.] I really like this cleaner. I've wanted to buy one for a while now because I have a few upholstered furniture pieces that needed cleaning. I wasn't willing to have it done professionally. The Little Green Proheat works great on my furniture. It is easy to maneuver and the machine itself is lightweight. One con is that I thought Proheat meant that the water would be heated, which it does not do. You have to pour hot water into the machine. However, the water still seems to spray out cold water. Another con is that the suction is not what I expected. I thought it would have been much stronger and powerful. However, it did a great job cleaning my furniture and I will continue using this cleaner on certain items in the house and car.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
May 5, 2024
Richard
1 out of 5 stars review

Hose failed after 18 months

[This review was collected as part of a promotion.] Bought this to replace my trusty 10+ year old little green. First impressions were great - really good spot cleaner, with good suction. But... took it out a couple of weeks ago to address a pet mess. As I sucked up, there was suddenly an unusual amount of water coming out of the hose at the nozzle end. The hose had failed, and had a 1/2" split. Quick check of the failure location showed why - the hose length is just slightly less than it should be. The had always made seating the hose nozzle in its storage spot slightly frustrating, but I always got it back in eventually. However this created stress where the hose bent slightly (the bend location is intentional.) - very clear design flaw. (Quick search online confirmed that other users had encountered the same issue.) I probably used in no more than once a month in the 18 months I had it. Extremely disappointed.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Richard. Sorry you're having this issue, but we'd be happy to help with your machine. Our Consumer Care team is available at support.bissell.com.

Jun 15, 2020
Brenda
1 out of 5 stars review

Nope!

Powerful suction? No. Heat? No. I am so disappointed in this product. I don't think it is broken, it just doesn't clean very well. It is basically a squirt bottle with a little bit of suction. Not powerful suction, mind you. The tanks aren't easy to clean when you are finished either. The dirty tank has a bottom piece that you can remove to rinse it a little better, whereas the clean water/solution tank is miserable to empty out. There is no heat in this thing either -- you just use hot tap water which does not stay hot at all. I am so disappointed. But because I have used it, I don't think it can really be returned. I don't know how the words PRO and HEAT can even be used to describe this product. Not even remotely a professional cleaner and there is NO heat. EXTREMELY MISLEADING.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Brenda - we're sorry to hear that, but it should have great suction. Please use these troubleshooting steps to get your cleaner working properly: https://support.bissell.com/app/answers/detail/a_id/2124/kw/2513E This model has HeatWave Technology. You start with warm water in the clean water tank and it helps maintain constant water temperature throughout the cleaning process. Please call us anytime if we can help! 1-800-263-2535

Dec 18, 2022
Tee
4 out of 5 stars review

Love it hate the hose

[This review was collected as part of a promotion.] This product is great however the hose is not durable or has any stretch to it. Hose has torn about 1.5 years of use and so far I can't find replacement hose...

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
Jan 11, 2020
Rhonda
5 out of 5 stars review

Replacement-Newer Model. Much better!!!!

I have cats that get sick quite a bit. This newer model is much better than the rotating head of my previous model. It has gotten much better and has cleaned every stain I could find in the house. I love it!!!!!!!

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
Jan 5, 2024
Dan
2 out of 5 stars review

Nothing Matches

[This review was collected as part of a promotion.] The model number on the unit is different from the one on the user manual and neither matches any product on the website.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Dan. We'd be happy to get to the bottom of this for you! Please reach out at support.bissell.com so we can help.

Jun 26, 2020
Jack
1 out of 5 stars review

Waste of money

Might as well get a carpet cleaner.. all this is is a vacuum with a scrub head. The water just acts as a filter it doesnt wash anything. So basically ur just spraying a cleaner and vacuuming it up... can do that with my regular vacuum

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Jack - this is a portable carpet cleaner designed to use water extraction to clean upholstery and carpet spots. If we can do anything specific to help with the product, contact us direct: https://support.bissell.com/app/contact

Apr 9, 2019
Calibornbree
5 out of 5 stars review

Best BISSELL out there

[This review was collected as part of a promotion.] I have used a lot of carpet cleans but tries one is the best! It's very light wraith and easy to use! It got out tough stains and I didn't have to make multiple passes to get it to work or clean!

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
Jun 12, 2024
Irritated consu.er
1 out of 5 stars review

Garbage

[This review was collected as part of a promotion.] Brand new out of the box and it sprays the waste water right out of the bottom of the motor. Same thing the last one we had did. Do not.buy this product.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Oh no! This shouldn't be happening. Your machine has a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please contact us at support.bissell.com so we can help.

Jan 12, 2024
Bingo
3 out of 5 stars review

Maybe

[This review was collected as part of a promotion.] Works okay, but just spilled all the vacuumed liquid from the container everywhere because it's not self contained. Seriously poor design. Ugh

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Bingo. We're sorry to hear your tank spilled, but if we can help with how to maintain your Little Green, please don't hesitate to conact us at support.bissell.com.