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Customer reviews for BISSELL SpotClean Portable Carpet Cleaner, 2513U for
BISSELL SpotClean Portable Carpet Cleaner, 2513U
4.3 out of 5 stars
stars833 ratings800 reviews
  1. 5 stars70% (582)
  2. 4 stars13% (109)
  3. 3 stars5% (40)
  4. 2 stars3% (29)
  5. 1 star9% (73)

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Showing 601-610 of 800 reviews
Nov 25, 2023
Hayley
2 out of 5 stars review

Better than cleaning carpet manually, I guess

[This review was collected as part of a promotion.] Sucks up a small fraction of the water it uses, even with repeated slow passes over the spot. The "heat" is nonexistent. After less than a year of very normal use (using the machine to spot clean a few times a week), the plastic hose split near the head; a common complaint which renders the machine useless.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Hayley. Sorry to hear the hose tore, but it is covered under your warranty with BISSELL and we'd be glad to help you at support.bissell.com!

Mar 10, 2023
Junk
1 out of 5 stars review

DO NOT BUY absolute junk

[This review was collected as part of a promotion.] We've bought 5 of these trying to find one that works. Literally every single one just dumps its entire contents of disgusting water all over the floor. Its due to the poor design of the valve that is supposed to keep the water in, but get a single hair or grain of sand in it and it traps it open allowing the water to flow out. There is no solution to this, the design should be scraped and this product recalled.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

We're sorry you're having trouble, but please contact us direct so we can resolve this issue for you at support.bissell.com.

Nov 20, 2019
Kay
5 out of 5 stars review

A 'must have' for every child's first apartment!

This my fourth Bissell Little Green machine! One for my home, two for my son's when they left home and recently, a replacement for my old one (13 years!). It had to be replaced because 1 of my son's (he shall remain nameless!) didn't clean it properly after he used it! It's perfect for any spill, which young boys ( and girls!) will repeatedly have in their new apartments! It saves from having to pay damage adjustments when they move on. I use it to clean the carpet on our pontoon, which still looks like new 7 years later! A must have for any home with carpet. Great gift to newlyweds and House welcoming too!

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
May 29, 2024
Beth
1 out of 5 stars review

Do not buy- hose tore and Bissell would not help

[This review was collected as part of a promotion.] We used this product as directed for 2-3 years. The hose then tore, making the machine useless. I contacted bissell, and they would not help since it had been more than 2 years. They do not even sell replacement hoses, so they told me I'd have to buy a whole new machine from them. Bissell quality has gone downhill, and they do not stand behind their products. Spend your money elsewhere.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Beth. Sorry your hose tore and the warranty was expired. You can also take your machine to a BISSELL Authorized Service Center for repair.

Nov 2, 2019
Topojejo
5 out of 5 stars review

I would!!! I LOVE My Little Green steam machine!

I use my little green steam machine for everything! Carpet, couch, chairs, kitchen chair pads, car floors and seats. It works wonders if you have an older pet prone to accidents. I have purchased for my adult children for Christmas gifts (their request for after had growing up using it). They all wanted one! Recommended to all my friends who all love theirs now! I could go on & on if room allowed ha,ha.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
Mar 30, 2019
Jesamy
4 out of 5 stars review

Works great for small cleaning jobs, especially pet messes!

[This review was collected as part of a promotion.] The unit was very easy to assemble and the instructions were clear and concise. For my initial use, I used it on an upholstered chair that my cat likes to sleep on. I pre-treated the chair seat by spraying on the solution and allowing it to sit for 5 minutes. The cleaning solution was warm going on but had cooled quickly. While extracting the solution, I ended up spraying more on, as the place that is most comfortable to grip the cleaning tool during extraction, is right where the trigger is. The water I extracted was dirty and I had to keep going over and over the area in order to get as much water out as possible. The area was still damp when I finished which was most likely due to the pre-treatment which allowed the solution to soak in deeper than the machine could pull it out. The machine is loud, although the sound is muffled while sitting on the floor. Once you lift it up, however, it sounds like an airplane engine. Did it clean? Yes! I wouldn't recommend using it on big jobs like cleaning your whole couch, but it works great for spot cleaning and small messes.

Review from BISSELL Homecare
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Jun 10, 2020
Rose
1 out of 5 stars review

Leaks like crazy

When this machine works its great. This is my second machine (already once replaced under warranty) and it leaks like crazy out the bottom. Right around the one year mark. I've been told they won't replace it because it's a replacement machine. They sure don't back the products they sell.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Hi Rose. Sorry to hear it's leaking and no longer covered under warranty. Please use these troubleshooting steps for the leaking issue: https://support.bissell.com/app/answers/detail/a_id/306/kw/2513c If you're still having trouble, we're happy to offer a discount on a new machine. Call us at 800-263-2535.

Jan 3, 2021
JT Pet Owner
1 out of 5 stars review

Leaked after a couple of uses

Have own a few bissell portable cleaners in the past. Just replaced one that started leaking after six years of constant use. This one began leaking where the hose connects to the body and underneath after just a couple of uses staining my carpet even more. Definitely not buying this one again.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
reply from bissellpwr

Oh no! Sorry to hear your Little Green is leaking, but please call us at 1-800-237-7691 so we can help under your warranty.

Aug 5, 2020
Katho
5 out of 5 stars review

Impressive!

Because of the high rating and positive reviews, I thought I'd give the Little Green Proheat a try on my dingy stairs. They have been professionally cleaned with mediocre results. To my surprise, they look amazing after just one cleaning. My off-white carpet looks 90 percent better and feels clean and soft again.. Though the suction is not incredible, with a bit of elbow grease, you can extract most of the water, leaving the carpet just a little damp. It was shocking but very satisfying to see the amount of dirt that came out in the water! I'm sure with another cleaning, the stairs may look close to new after 20 years. Note that this machine does not actually heat the water but retains its temperature. I started with hot tap water and it stayed hot for the entire cleaning (using the maximum fill line, which did six stairs). My only complaint is that the hose material is not very flexible, so I can foresee the problem that others have had with cracking at the base.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368
May 27, 2019
Sue
5 out of 5 stars review

Upgrades on the Little Green Machine are fantastic!

I have had a Little Green Machine for years and it finally gave out and needed replaced. I started shopping for another and found the Little Green® ProHeat® Portable Carpet Cleaner | 2513G. I decided this cleaner would be a good replacement to purchase. Boy am I glad I made this choice. It is so easy to clean after each use I love it. You can even clean the hose with a little attachment that I think is fantastic. It has good suction and removes the water well. I would highly recommend this little cleaner.

Review from BISSELL Homecare
Helpful?17UIYE0VZX7Q13599611368