We appreciate your feedback on your Apple AirPods Pro (2nd generation). We know how distressing it is when your device is not meeting your expectations or operating as intended.  If you're experiencing less than expected battery life, it might be helpful to check for any software updates or reset the AirPods to see if it improves performance. Additionally, ensuring the AirPods are fully charged before use and minimizing the use of features like noise cancellation can help extend battery life. For further assistance, visit the AT&T support page ( https://getsupport.apple.com/solutions ) for more detailed guidance.