We're sorry to hear you were not able to fit our mega cube boxes into your decorative holder. This box size holds more tissues than our standard cube, and is larger measuring 9.213" L x 5.079" W x 4.843" H. Our standard cube size, which has remained unchanged, measures at 8.898" L x 4.764" W x 14.843" H is still available in our lineup. Puff Plus Lotion standard cube boxes will carry 48 or 56 tissues while mega cubes carry 72 tissues per box. We hope this info is helpful to reunite our tissues and your decorative holders, and if you have any further questions or complaints, please feel free to contact us. You may call us at (800) 777-8337 M-F 9AM-6PM EST.

Please know that we want you to enjoy using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place to make sure that your Puffs are soft and comforting when you need them, and we're sorry if your recent purchase doesn't measure up to your standards. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-777-8337. Thank you, and we look forward to hearing from you. -The Puffs Team