Thank you for your review, sharing that you find Puffs Plus a good product. We always want to be your tissue of choice, and learning you like us helps us know we're meeting that goal. It would be our pleasure to help you as best we can with any concern you may have regarding Puffs. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-3883.

We’re sorry to hear you did not receive the order. We’d recommend reaching out to Sam's Club by calling 1-888-746-7726. They’ll be happy to help you with this further.

We're sorry for any disappointment with the amount of Puffs Plus tissues in our cube boxes. We offer a variety of box sizes that hold differing amounts, so we recommend trying out our Mega Cubes or our Family Size boxes. Please give us a call at 1 (800) 777-8337 so we can help you best.