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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 291-300 of 7,972 reviews
Apr 11, 2025
Reviewer name: nczooland
1 out of 5 stars
1 out of 5 stars review

The tissues are okay.

The tissues are okay. The cube box is not. You waste tissues trying to get them started. You can not take a tissue out of the cube with one hand because the cube will not stay in place when you try to get a tissue out. The cost is too much for the amount of sheets in this non-user-friendly cube box. Puffs w/lotion is still available in the rectangle box. What is the reason the rectangle box is no longer carried but the cube still is? If it is to push the Kleenex or MM version, they are NOT the same as Puffs w/lotion. Please add the rectangle box of Puffs w/lotion back at least to be available online, as is the case with many products Sam's Club sells.

Helpful?23T3SJYKI02013599411392
reply from Puffs

Thanks for taking the time to share this with us. You feedback means a lot to us, so we'll pass your thoughts along to the appropriate team.

Mar 20, 2022
Reviewer name: CC
1 out of 5 stars
1 out of 5 stars review

Stuffed BUT upside down!!

I love Puff’s Plus tissues and they get 5 stars; however, these cube “MEGA” boxes get ZERO stars! The top 50% of the tissues in these cube boxes are stuffed inside - all UPSIDE down — this defeats the intended purpose of popping one up at a time!!!!!!!! I have found it very effective to save my “long” family sized tissue boxes. I then very carefully push my hand into the cubed box and literally pull out about 50% of the stuffed upside down tissues, which are placed (right side up, I might add) into the long tissue box. Voila - I finally have tissues that a person can pull out from a cube or from the more logical family size long tissue box. After all, “a nose in need . . . . “ But you need to be able to get to it!!!! Come on Proctor & Gamble - your “new” packaging design is NOT effective! Why did they do this- was it purposeful??? P & G - figure it out; you are NOT making people happy!! I would post a photo of the CLUMP of tissues I remove from the “cube” but appears there’s no availability to do so on this forum.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We love hearing from our Puffs family, so we appreciate the review, CC. Quality is very important to our pals, so we're sad to hear your Mega Cube isn't up to the standards we expect. We'd be happy to help, so if you'd like to share more, we welcome you to give us a call at (800) 777-8337.

Mar 28, 2023
Reviewer name: Not Pleased
1 out of 5 stars
1 out of 5 stars review

DEATH TO THE TISSUE CUBE

I DETEST the cube boxes. I was at 3-5 tissues just trying to get them to come out of the box. IF and when you start stocking Puffs Plus Lotion Facial Tissues in standard boxes, I will buy them from you. Until then, you might catch a glimpse of my dollars headed elsewhere.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

We're sad to hear you aren't enjoying the cubes. It's up to the individual stores on which products they choose to sell so if you aren't seeing the version you prefer, we recommend speaking with the store manager to see if some could be ordered.

Oct 25, 2021
Reviewer name: Quality Decreased
1 out of 5 stars
1 out of 5 stars review

Not the same

I have only ever been able to use soft tissues for my sensitive nose. I didn't trust the recent reviews so I ordered them anyway because I've been buying puffs plus lotion for over 10 years. First box I opened the tissue ripped before I could get it out of the box. Definitely no longer soft like they used to be. Hopefully, they go back to the quality they had before. Very disappointed.

Helpful?23T3SJYKI02013599411392
reply from Supplier Response

We appreciate your loyalty to Puffs for the past 10 years however, your disappointment brings us to tears. Our pals want every single sheet to give your nose a nice soft hug, so this certainly isn't up to the standards our Quality Team expects. We'd love to help, and hope you're give us a call so we can learn more. (800) 777-8337

Oct 19, 2021
Reviewer name: billybobten
5 out of 5 stars
5 out of 5 stars review

GREAT TISSUE!

Puffs Plus Lotion is my favorite tissue for two good reasons. The first is it is strong enough when using that it holds up when I blow my nose. The second good reason is that I never get a red irritated nose when using Puffs Plus Lotion. My last comment is that I prefer the 132 count rectangular box over the 72 count cube box. Currently the rectangular box is not available at my store or for ordering online. The cube box is available at my local store and online so I guess I should be grateful for that but you get less tissues for your money.

Helpful?23T3SJYKI02013599411392
Dec 11, 2024
Reviewer name: Suge Knight
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Two ply? No thanks!

I find myself often, grabbing 2 to 3 and even sometimes four tissues because the tissues are so thin and only two ply. It’s better to grab the Kleenex brand or maybe even the Sam’s Club brand. I’ve honestly haven’t tried the Sam’s Club brand yet. If the Sam’s Club isn’t two ply I will most likely not try it. It’s a safe bet to try something else though

Helpful?23T3SJYKI02013599411392
reply from Puffs

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Dec 5, 2024
Reviewer name: Vickie
1 out of 5 stars
1 out of 5 stars review

Very disappointed

They have cut back in quality like the majority of everything else on the shelves. I had to make sure it said 2-ply on the box bc I couldn't belive how thin it was. I could see thru it! There doesn't feel like there is any lotion whatsoever in the tissue. I use to love Puffs with lotion because of the durability and the protection it gave to prevent a chapped nose. I won't waste my money again.

Helpful?23T3SJYKI02013599411392
reply from Puffs

You should be getting the same quality tissues you've come to know and love, Vickie, so we're certainly sorry to hear this hasn't been the case with your recent purchase. We'd like to learn more about your experience to share with our Quality Team and help with this, so please give us a call at (800) 777-8337.

Jan 12, 2022
Reviewer name: KD
3 out of 5 stars
3 out of 5 stars review

Not the same quality

The price went up at least $2 despite much less total sheets, and the quality is also downhill. The previous package had ~1300 total sheets with much better quality. Not Sams' fault, but the manufacturer needs to know that the consumers notice and are not happy with this.

Helpful?23T3SJYKI02013599411392
Aug 2, 2025
Reviewer name: ramvegazz_8702
5 out of 5 stars
5 out of 5 stars review

Helps to protect my skin from irritation,

This is one my favorites and I am very pleased with my experience using Puffs Plus Lotion tissues. The lotion-infused design provides a soothing touch and helps to protect my skin from irritation, while the tissue's absorbency and quality are on par with other premium tissues I've tried. I would highly recommend Puffs Plus Lotion to anyone seeking a more comfortable and gentle tissue option for their allergy or cold-related needs. Great value for money and cool scent comes in nice varieties of packs too.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Sep 17, 2025
Reviewer name: mariaha109_398
5 out of 5 stars
5 out of 5 stars review

Winter Must have!

These are a must have for the winter!! That time when everyone gets a cold and all the sniffles seem to happen. My family loves the Puffs with lotion the best, it doesn't hurt your nose when you've been wiping and blowing multiple times. I always find a great deal when you order the 2 or 4 pack.

Review from influenster.com
Helpful?23T3SJYKI02013599411392