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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 271-280 of 7,972 reviews
Nov 18, 2025
Reviewer name: Chomps
3 out of 5 stars
3 out of 5 stars review

Packaging

About every third box, the tissues have been placed in the box upside down, so there is no fold to get ahold of. I know it sounds nitpicky, but c'mon, its such a ridiculous mistake.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thanks for sharing your feedback. We’re sorry to hear that some of your Puffs Plus Lotion boxes were packaged upside down, making the tissues difficult to pull out. We understand how frustrating that can be. If you’d like to share more about your experience or have any questions, please feel free to contact us at 1-800-777-8337. We’re here to help.

Oct 7, 2025
Reviewer name: Doorbell
3 out of 5 stars
3 out of 5 stars review

Major quality downgrade

This was always my go to for when I'm sick but over the years the quality has gone down and down. There's basically no lotion now, and even the tissue itself seems to have become rougher, maybe because of the lack of lotion. Very disappointing.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We're sad to hear you aren't enjoying these Puffs. This certainly isn't the result e expect after thorough quality testing, so our team would like to learn more. When you have a chance, please give us a call at (800) 777-8337.

Dec 22, 2025
Reviewer name: Andrei
3 out of 5 stars
3 out of 5 stars review

Product okay, packaging weird

While I love the tissues, can't get beyond the packaging with people on it -- don't want a bunch of people on my tissue box, would rather have solid color or mild geometric. For this reason I buy other brands.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We’re sorry to hear that the packaging didn’t meet your expectations, and we appreciate you sharing this thoughtful feedback. While we’re glad to hear the Puffs tissues themselves work well for you, we understand how packaging design can play a big role in your overall experience. If you’d like to share your thoughts directly with our team, please feel free to contact Puffs Consumer Care at 1-800-777-8337. They’ll be happy to document your feedback and pass it along to the appropriate team. Thank you again for taking the time to let us know — your input truly matters to us.

Dec 6, 2025
Reviewer name: macaylas13_2947
5 out of 5 stars
5 out of 5 stars review

A go to during cold season!

The lightweight and durable box make taking these soft, and fluffy tissues a breeze on the go. They are thick enough that your finger doesn't rip through but so soft on your nose even after hours of blowing.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Dec 11, 2025
Reviewer name: SAR76
1 out of 5 stars
1 out of 5 stars review

No lotion!

I used to love these. However, recently I noticed a change in quality. I can no longer feel the lotion. These have left my nose red and painful during a cold. No longer recommend. Terrible product!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

Thanks for sharing your experience. I’m really sorry to hear the Puffs tissues no longer felt soothing and left your skin irritated — that’s certainly not the comfort you expect, especially during a cold. Since this is a concern with the product itself, our team would be glad to look into it for you. You can reach us at 1-800-777-8337. We appreciate you taking the time to let us know, and we’re here to help.

Jul 6, 2022
Reviewer name: TN67
5 out of 5 stars
5 out of 5 stars review

PUFFS ARE GREAT-BRING BACK BIG BOXES

I have bought Puffs for years. Superior over other brands. Since Sam's do not have the larger boxes, I buy locally. I refuse to buy other brands. So Sam's, get with it and bring them back. Hello (knock, knock, knock)......Hello

Helpful?23T3SJYKI02013599411392
Nov 2, 2021
Reviewer name: luvsambos
3 out of 5 stars
3 out of 5 stars review

Bring back the rectangle boxes

Puffs is the only tissue I'll buy. Disappointed that these are the cubes and not the rectangular boxes. Bring back the regular size boxes and you'll get 5stars.

Helpful?23T3SJYKI02013599411392
Jul 11, 2025
Reviewer name: taylorb909_2490
5 out of 5 stars
5 out of 5 stars review

Soft For Your Nose

Love these tissues. They are soft and do not dry your nose out. They are not too pricey. The tissue box is sturdy. These don't have a scent, which I like.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Aug 15, 2025
Reviewer name: ashstein12_4553
5 out of 5 stars
5 out of 5 stars review

So gentle!

I buy these Tissues every fall in preparation for the winter months. These are so much gentler on the nose and face especially when you have a runny nose. My kids prefer these and they are so worth the extra pennies.

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Nov 11, 2025
Reviewer name: Savedbygrace
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good way to buy in bulk.

Favorite tissue

Helpful?23T3SJYKI02013599411392