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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 2,671-2,680 of 7,972 reviews
Apr 1, 2016
Reviewer name: CANDACEWMI_1069042
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I like that it has lotion to protect my nose from the soreness of frequent blowing when I have a cold.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Sep 10, 2017
Reviewer name: chickensoup
1 out of 5 stars
1 out of 5 stars review

You have changed a great product. It is now junk.

I've used Puff Plus with lotion for years but of coarse everyone is cutting corners and now I feel like I'm blowing snot directly onto my fingers. Gross. I will be on the lookout for a new brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

That's definitely not the Puffs experience we want you to have, and we appreciate you letting us know that your Puffs were not up to snuff. We'd love to gather a few more details and make this up to you, so whenever you have a free minute, please give us a call at (800) 777-8337.

Sep 30, 2012
Reviewer name: LaureyS
5 out of 5 stars
5 out of 5 stars review

I am absolutely in love with these tissues unfortunately they can rarely be found except seasonally and then not in very many stores. I would like to see them rolled out year around.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
Reviewer name: BRANDI_MIL_965688
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] this product is amazing for having a cold didn't make nose sore or red at all after using for days

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jul 16, 2018
Reviewer name: Sierra559
4 out of 5 stars
4 out of 5 stars review

Update box art, it is dated

I love puffs tissues but for the past few years your box designs have been ugly. Every time I go to the store I want to buy Kleenex, even though I don't like their product as much, but their boxes are much prettier! Time for a re-design, please!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We appreciate your love for our Puffs and thank you for leaving a review for us! Your feedback on the box designs will be shared, and will help with future decisions we make. If you ever want to talk, here’s our number you can call 1(800) 777-8337.

Jan 31, 2023
Reviewer name: ssalava
2 out of 5 stars
2 out of 5 stars review

Down with Mega! Bring back the 5x tissue cube

Been a fan since the early 90s when a co-worker tried cleaning her eye glasses with them and neither of us realized the lotion made that impossible! I still laugh about that to this day!But I am frustrated with P

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

Thanks for taking the time to leave a review. We love hearing from long-time customers, especially with such memorable first moments! If you can give us a call at (800) 777-8337, we would love to hear more about your experience and what we can do to help.

Apr 1, 2016
Reviewer name: SUZANNEJNC_601150
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] This is a great tissue to use if you're suffering from a cold! The lotion is so soothing to irritated noses!

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Aug 15, 2025
Reviewer name: BOT67
1 out of 5 stars
1 out of 5 stars review

Poor Manufacturing

Bought a 4 box pack of these, the 2 ply fell apart when trying to get out of the box. No way to use them or keep from ripping them up; poor quality checking, if any.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time without any ripping. After multiple strict controls to prevent this, we're disappointed to hear this. We know how disappointing this is when you need Puffs fast to help a nose in need, and we'd like an opportunity to help with your purchase and send your report to Quality Assurance Team. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-777-8337 for additional assistance.

Apr 26, 2021
Reviewer name: Verysaddened321
1 out of 5 stars
1 out of 5 stars review

It’s not what it used to be

I just bought puffs plus lotion tissue and it is not what it used to be, I thought it was the box I bought but when I bought another I received the same rough tissues. Why aren’t they soft anymore? Very disappointed!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're disappointed to hear this, since we added more soothing lotion to Puffs Plus Lotion back in August 2019, so we certainly wouldn't expect these tissues to feel rough. Your loyalty and safety mean everything to us, so we’d like to learn more and help. Please give us a call at (800) 777-8337.

Jun 6, 2022
Reviewer name: CSpen2557
5 out of 5 stars
5 out of 5 stars review

Love it

I think puffs is above and beyond everyone else. Of course I know someone who works there and I used to work there making puffs seeing it's only made in Green Bay Wisconsin what can I say puffs is the best

Review from puffs.com
Helpful?23T3SJYKI02013599411392