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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 2,421-2,430 of 13,432 reviews
Jan 27, 2013
nonickname
1 out of 5 stars review

Where's the lotion and the softness

I bought theses for colds many times in the past but the 1 box out of the three pack I bought did not appear to have lotion and the tissues were not soft. i don't know if thet changed something but these were just as bad as a no-name brand from a dollar store. I think i will give the other two boxes to work and switch to a different tissue company if puffs don't get it right again.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 15, 2008
kwissy
5 out of 5 stars review

No more chapped nose

This is the best product ever no more chapped nose, no more ruff face, my grandkids don't even mind getting there noses wiped! Will never buy regular tissue again. Sometimes I use the Vicks tissue if I have a cold, other times I use the shea butter tissue. Just love it.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Aug 28, 2024
dawnb301
5 out of 5 stars review

Soft and smooth

Let's just say that there is ALWAYS a need for puffs tissue. They absorb quite well and are durable. Although there is lotion to help with keeping softness, there's no scent to aggravate allergies . Packaging comes in all sizes and are eco friendly

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Apr 2, 2013
Hazel
1 out of 5 stars review

WHAT HAPPENED

What happened to Puffs? I have bought them for years,they are the only tissues I buy.I bought the three box package, which i usually buy, with lotion. There was no lotion at all about them!!! They were very rough feeling, also alot thinner than before. I sure hope you are not changing to this, if so I will be changing too, to another brand. I could not believe the difference in these and what I had been buying.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
CAROLYNRIL_1062522
4 out of 5 stars review

[This review was collected as part of a promotion.] This product is very soft and I ind it to be desirable if I were to come down with a cold - I did use the product since I needed a tissue for a sneeze and it seemed to just hug my nose in softness because of the lotion - which also was pleasant to touch.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Jun 20, 2014
Momma23Boys
5 out of 5 stars review

Love it!

I received Puffs To Go Plus Lotion as a complimentary item to try thanks to @Influenster #voxbox for testing purposes. I love the tissues with the lotion in them, makes it so much nicer on the nose. The small size is easy to keep in the purse, diaper bag, glove box in the car, and the kids' backpacks and desks. It's nice to have a package that is just yours that everyone else who is sick or sniffling hasn't already touched. Great little item! #Passthepuffs #contest

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Dec 27, 2023
LisaM
1 out of 5 stars review

Shame on Puffs

At some point in the last few years, the product has completely changed. It no longer has the level of lotion or softeness or thickness of tissue that it prior had for many years. I know this because I purchase 5 or 6 boxes a month due tomy ever present allergies. Shame on the conoany for foing a switcheroo during Covid years and not informing consumers!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate your loyalty and that you took the time to share your feedback, Lisa. We always want to impress you with the consistent softness and thickness of Puffs Plus, so we're surprised and sorry to learn of your disappointment. We wouldn't expect this, especially since we put every Puffs box through many quality checks to ensure perfect condition. We'd like to learn more for our Quality Assurance Team as well as try to make this right for you. Please give our team a call at 1 (800) 777-8337.

Oct 21, 2010
mfantasmo12
5 out of 5 stars review

Puffs w/lotion

These are the best kleenex's I've ever used. I only use these and today I bought a new box and was VERY disappointed to find out you have downsized the boxes from 132 ct to 124 ct. That is 8 less than before. Those 8 could be very crucial especially in the upcoming Winter months. I am also debating buying the Kleenex brand because you get more for your money. I don't want to do that because I really prefer these over the Kleenex brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 8, 2014
Anonymous
5 out of 5 stars review

Good for little noses!

This is good for little noses especially with my son teething his nose is running constantly. It is in convenient compact packaging so it is always within arms length and doesn't take up to much space in his bag! @influenster #Passthepuffs I received this product complimentary from Influenster for testing purposes

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 13, 2019
SuzyQ59
3 out of 5 stars review

Very Disappointed

My family has used Puffs exclusively for years. We all have allergies and I buy Puffs Plus Lotion family size. I usually buy 20-30 boxes at a time. We definitely noticed when your formula changed and there was less lotion in the tissues. They were not as soft as they once were but doable. However, the tissues that we have used lately are AWFUL!!! They are Puffs Plus Lotion, but they are very rough and feel like sandpaper. This has occurred in several boxes we have opened. I am very disappointed!!!! In the past, I would have given Puffs a 10+ rating. But now, all I can say is that they are no longer soft and are irritating to the skin when you have allergies and use them all the time. Not sure if you changed the formula again or if we just got a really bad batch. Maybe you could go back to the previous formula or offer a new line with more lotion and softness called “Puffs Plus Lotion Extreme”?

Review from puffs.com
Helpful?23T3SJYKI02013599411392