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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 2,221-2,230 of 7,934 reviews
Oct 19, 2022
Lorraine91
4 out of 5 stars review

Great Product, Disappointing Packaging

I've used and loved Puffs Plus since they came on the market. The "cube" box is now a rectangle and does not fit in tissue holder/covers anymore. The tissues no longer pop-up all the time, I have to frequently dig in the box and pull them up. Fewer tissues per box, making them even more expensive to use.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Feb 14, 2023
Debbie62
1 out of 5 stars review

Poor Quality

It seems that you have compromised your product during this political inflation. It’s like blowing your nose on Cedar Siding. I don’t think you could make them any thinner. They are no longer soft. I guess nothing is about customer satisfaction anymore. Sad really

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

This isn't the impression we want to leave with you, Debbie, and we appreciate your honest feedback. Your satisfaction is our top priority, and we try our best to ensure each box of Puffs you purchase has the softness and strength you've come to love and trust, and it's embarrassing to know this happened with your latest purchase. We'll be sure to share your comments with our Quality Pals and will be happy to report the tissues you have. Please call us at 1-800-777-8337, M-F, 9 am to 6 pm EST, so we can make it right!

Apr 1, 2016
VALORIEHKY_878225
4 out of 5 stars review

[This review was collected as part of a promotion.] I'd known about regular Puff's tissue, never knew that it had lotion included. What a better tissue, but a lotion tissue, it was good, cause at times when you have to wipe your nose alot it comes dry, so with the lotion, its not dry.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Mar 8, 2009
smb1129
1 out of 5 stars review

Not happy :(

I have been a loyal consumer of Puffs Plus for many years. I have noticed in the last few purchases that the tissues are not nearly as soft as they used to be. I will be finding a product that is soft...that is the point of buying these tissues in the first place!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 1, 2016
CHRISTINETTX_978164
5 out of 5 stars review

[This review was collected as part of a promotion.] We always make sure to have Puffs on hand, especially during the cold months when colds and allergies tend to occur most often. The tissues are soft and the lotion makes them much easier on the nose after repeated sniffles.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Feb 3, 2013
LM12
2 out of 5 stars review

Where's the Lotion?

I am long time user of Puffs Plus with Lotion. They used to be awesome and a treat for my nose when I am sick, now, the lotion is no where in to be found. Please remove the "with lotion" from your packaging it is very misleading. They still have the same strength, just not the same lotion. I am headed to the store now to see what Kleenex has to offer. Bring back the old puffs plus w/ lotion.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 10, 2011
Joja
5 out of 5 stars review

TOP OF THE LINE

i tried all the tissue brands and Puffs Plus is the very best! Just don't flush these in the toilet because they're not only the softest but they're tough too and don't fall apart so easily. You can really feel the quality difference when comparing Puff's with other tissues. I highly recommend this product or I wouldn't take so much time to praise it!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Apr 14, 2022
tallcharlie
1 out of 5 stars review

Poor packaging, good product

While these little cubes may look cute, they waste several tissues and are somewhat difficult to use. When first opening the box, it is not unusual to shred three or four tissues trying to get them out. As you get towards the bottom of the box, the last half-dozen tissues tend to pull out in a wad. From start to finish, it's not unusual to pick up the entire box while pulling out one tissue. The box then often ends up either upsidedown or on the floor... or knocks over your coffee. The tissues themselves are excellent. I wouldn't consider another brand. However, avoid the cube boxes and buy the flat packs whenever you can. Unhappily, Sam's has been out of the flat packs for over a month now (as of 4/14/22). I won't be buying from Sam's again until they restock the flat boxes.

Helpful?23T3SJYKI02013599411392
reply from ThePuffsTeam

Quality is super important to the Puffs team, so we never want a single sheet to be wasted. We appreciate the review and keeping us updated. We want to help and hope to hear from you, please give us a call when you have a minute or 2. (800) 777-8337

Jan 8, 2012
nowsorenose
1 out of 5 stars review

Bad Product Change

I have sworn by Puffs Plus for years, however I recently purchased a new box and am completely disappointed in the product. I assume there was some sort of change in the formulation of the product, because what once was a thick, luxurious facial tissue now is a thin, paper-like product with no soft, soothing lotion feel. I see there were similar sentiments felt by other reviewers, so I hope P&G listens and goes back to the previous product, because these new tissues are no different than the off-brand tissues my company provides to us in the bathroom at work.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 5, 2022
Laurabella
2 out of 5 stars review

What happened to the Puffs Plus Lotion??

My husband has been using the Puffs Plus Lotion for years. They were always very soft and soothing. He has a lot of allergies.BUT recently they feel thinner and have a texture to them. Not so soothing!! Have you changed your formula? There is a serious difference. Not happy with the quality at all any more! Thinking of finding a better tissue.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're sorry to hear such a loyal customer like your husband has been disappointed by his recent Puffs facial tissues. We haven't made any recent changes to the formula, and our products are thoroughly tested to ensure they reach you in the best possible condition, so we're sorry he had this experience. If he can give us a call at (800) 777-8337, we would love to help!