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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box

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Showing 1,711-1,720 of 7,949 reviews
Jun 6, 2022
Mecharoach
3 out of 5 stars review

Limited use due to sliminess

I think the lotion is slimy. It gets on your fingers and then on whatever else you touch. Plus, if you accidentally grab one of these to wipe your glasses, well now your glasses have a slimy film on them and you can't see unless to go clean your glasses.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Puffs Team

We're sorry to hear you didn't have the experience we expect from the Puffs Plus Lotion tissues. We want to assure you that we have many quality checks to ensure you always get the best. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 777-8337.

Nov 28, 2012
Grandpa
1 out of 5 stars review

Something has changed

I feel compelled to let you know that you have a very loyal customer beginning to look at you competitors... You may indicate nothing has changed, but something has... The Puffs with lotion has long been a staple in our household, but with recent purchases we have noticed they are thinner, rougher, and less lotion.. I realize there is always pressure to contain costs, but this change will start costing you customers... Hopefully customer comments are valued and you reverse the changes you made before we move on.. Thanks for listening....

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 18, 2012
Mycou
2 out of 5 stars review

Puffs w/Lotion have Changed

And the change has not been for the better. I agree with the other reviewers that notice the change. There is either not the same amount of lotion in each tissue or the lotion has been changed. Puffs with lotion has been the only tissue that I've purchased for years. I've always known that I could count on having a soft, supple, lotioned tissue when I needed it. Unfortunately that has changed and I may have to consider using another brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Mar 2, 2013
Shelob
3 out of 5 stars review

Puffs Plus

I have been buying these tissues since they came out because they were the only ones that didn't irritate my nose. I suffer from allergies almost all the time since I'm allergic to just about everything and I just don't know what happened with this product. I don't feel the soothing of the lotion anymore. They are getting rougher by the box! It seems like someone is skimping on the lotion and I'm very disappointed. What in heck has happened to my puffs?

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 14, 2014
Lynnhope6
5 out of 5 stars review

Puffs (To Go) Plus Lotion

*I have received the Puffs (to go) Plus Lotion Via @Influenster for testing Purposes. I Love the Puffs Plus Lotion because its a thick 2 ply that you can actually Feel working. I had a weekend full of allergies and these babies came to the rescue. They help lessen the risk of nose irritation and were strong to work with. (I had received them for on-the-go and they helped a lot with runny noses during car rides.) #Passthepuffs

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Nov 17, 2014
DonnaD
1 out of 5 stars review

What is with the scent?

I just switched over to lotion puffs(not vicks) because I have a runny nose. I have used them previously. My lotion puffs now have an annoying scent. Why would anyone want a scented tissue? Do they want me to sneeze harder? I find the vicks puffs foul as well and do not buy them. P & G-Please get rid of the scent.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from CR

Hi Donna, thank you for your review and reaching out. We are sorry you are having issues with our product. We'd love to discuss this further. Do you mind reaching out to us at 1-855-236-3353 M-F 9AM-6PM EST? Thank you!

Feb 1, 2020
NancyCO
1 out of 5 stars review

Terrible Changes to a Once-Great Tissue

I have exclusively bought Puffs Plus With Lotion for years. It was a great product and the only tissue we used. About 2 months ago, we noticed that the tissues were extremely rough-feeling. No softness at all. I thought that it was a production error, where the factory produced a generic tissue and somehow they were packaged in Puffs With Lotion boxes. But every pack that I buy now is the same low quality. They feel like sandpaper. I guess we have to find a different tissue because these are unacceptable.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Sep 11, 2022
bco
5 out of 5 stars review

I HATE colds but I love Puffs

We all hate colds but Puffs is the only thing that seems to save my face from the dreaded raw, awful, chapped nose area. Super soft and no irritation to even my sensitive skin! They're well worth buying this brand name for the quality and to assure I won't made the bad situation (a stuffy nose) worse (ripped up raw skin).

Review from influenster.com
Helpful?23T3SJYKI02013599411392
Feb 29, 2024
GGGLAMM90
2 out of 5 stars review

What happened to Puffs

Over this past year this product has gotten quite cheaply made. More often than not my box is filled with partial pieces, not only partial pieces but they are stiff and scratchy..like I don't even know how to explain it..but definately not the puffs quality of what we are use to and loved!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate you taking the time to review your recently purchased Puffs Plus. Please know, your happiness is very important to us, that's why we have many quality checks in place to make sure every Puffs tissue reaches you in perfect condition. It's possible yours may have missed a standard check, and we hope you'll take a moment to call us for more help with this purchase. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-8337.

May 19, 2009
Commissioner
3 out of 5 stars review

Great Tissue/Lousy Box Design

Your recent design change on the box is not good. I realize that all designs are subjective and I'm trying to be open minded but outside of the tissue I would shop for another product. The package design should be non-descript and your new design is anything but and is disappointing. Each time I go to the store I look for a new design because I can't be the only person who doesn't like this package design. Hope it changes before I look for another brand.

Review from puffs.com
Helpful?23T3SJYKI02013599411392