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Customer reviews for Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box for
Puffs Plus Lotion 2-Ply Facial Tissues 12 Cube Boxes, 72 tissues/box
4.5 out of 5 stars
stars
13.5K ratings7,972 reviews
  1. 5 stars77% (10.4K)
  2. 4 stars11% (1,513)
  3. 3 stars4% (597)
  4. 2 stars3% (374)
  5. 1 star5% (650)

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Showing 1,111-1,120 of 7,972 reviews
Apr 1, 2016
Reviewer name: KRISKIN_328267
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] The product was fine and if I had a really bad cold and was blowing my nose a lot it would be worth it. For basic nose blowing (3-4 times a day) it's okay but I don't really like the 'feel' of it with the moisturizer.

Review from SampleSource.com
Helpful?23T3SJYKI02013599411392
Nov 26, 2017
Reviewer name: Chris777
1 out of 5 stars
1 out of 5 stars review

Puffs Plus are terrible now

Something has happened to your Puffs Plus. They no longer feel like there is any lotion in them. They are terrible. We've been purchasing them for years and years, but this last box (both large boxes and cubes) are not what we are used to. They are rough and scratchy :(

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Response from Puffs

Oh no! We don't want you and your nose to feel sad or scratchy. We did make a slight formulation change to our lotion this summer, but you should still be getting the same luxurious softness that you've always loved. We'd like to learn more about the Puffs you purchased so we can help you further; just give us a call at (800) 777-8337 when you have a moment.

Jan 2, 2013
Reviewer name: sorenosebjf
1 out of 5 stars
1 out of 5 stars review

Puffs Lotion

I don't know what happened from this year and last year, but the tissues are very ruff on the nose and I might as well choose the cheapest brand. I have used puffs lotion for years and never had a problem until this year. Please for my nose's conduction go back to the old puffs.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jan 23, 2017
Reviewer name: cocopop
1 out of 5 stars
1 out of 5 stars review

Not As Good As They Used To Be

I bought two boxes of these because I have a bad cold. I've used them before and have always appreciated how soft and soothing they were. Quality has dropped off. Texture was rough, and no discernible lotion. My nose is more sore after using them. Disappointing!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from The Puffs Team

We're so sorry this has happened. We'd like to talk with you about your experience. Can you please call us at (800) 777-8337 so we can continue this conversation?

Jun 8, 2022
Reviewer name: DotSpeaks
5 out of 5 stars
5 out of 5 stars review

Highly Reccomend

My favorite brand of facial tissue. It is so soft and soothing to use. If you are doing a lot of sneezing or blowing your nose, the lotion will prevent your nose from chaffing and peeling. The product is also nice and thick, so you don't have to pluck multiple pieces at once, it is plush and layered. I also really like the packaging; the color scheme works well with my decor.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 8, 2014
Reviewer name: Chrissy410
4 out of 5 stars
4 out of 5 stars review

Puffs to go plus lotion

I received the Puffs to go Plus lotion in my @influenster #TLCVoxBox #PAassThePuffs I used them yesterday in the car and really liked them. Very soft and super convenient packaging to carry with you. We live in an allergy prone area so we always have tissues around the house!!

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 7, 2022
Reviewer name: Lead
5 out of 5 stars
5 out of 5 stars review

Puffs to go

I love the grab and go packages of Puffs for my purse and to put in my car. There great for the grandkids to but in there seats Like the cube boxes too. They fit nicely in my bathroom as well as there cool designs and softness they supply with lotion and the Vicks smell when your nose is really stuffy

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jun 9, 2022
Reviewer name: Mamabear58
5 out of 5 stars
5 out of 5 stars review

Puffs

Our preferred tissues. Only what we purchase. Tissues are soft but strong enough for a variety of uses. Fairly good prices. I like the decorations on the tissue boxes. My husband takes a box of Puffs whenever we go on vacation so he has quality tissues at hotels or on cruise ships.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
Jul 2, 2023
Reviewer name: MMC70
1 out of 5 stars
1 out of 5 stars review

Sadly, these tissues are getting thinner

I've used Puffs Plus Lotion for nearly 5 decades. They have become thinner, now needing TWO tissues instead of one for every use. Why would a reputable company reduce the quality of a product and increase the price? Unfortunately, I will be looking for another brand after being a loyal consumer.

Review from puffs.com
Helpful?23T3SJYKI02013599411392
reply from Customer Care

We appreciate your loyalty and are sorry for your recent experience with Puffs! This is not the quality we expect after extensive strict controls to design the perfect tissue for noses in need, and we'd love to help with this purchase and have Quality Assurance review your report so we can improve. Call us when you can at 1-800-777-1410, M-F, 9 AM to 6 PM EST, to talk more.

May 11, 2011
Reviewer name: moosie
4 out of 5 stars
4 out of 5 stars review

inconsistent quality

I have always loved Puffs with Lotion and would always buy only that type since it seemed the softest and most soothing, Recently when I have bought both the large boxes and the cubes they seem to be scented . I had never noticed this before and checked the box to make sure it didn't say this was a scented variety and it did not mention it. I am very sensitive to scents and it was so strong I could smell it before it even reached my face. I had to discard 3 boxes because of this. I also noticed that they did not seem as soft as usual ,scented or not and like a previous review, had to check the box again to make sure these were the lotion Puffs.Have they changed? I would hate to have to switch brands !

Review from puffs.com
Helpful?23T3SJYKI02013599411392