We are sorry you and your child did not have a good experience with Ninjamas, Kenken. A good fit is key to preventing leaks, and we have learned that weight is just one descriptor of a child’s size. It’s possible a child’s body type and shape may impact overall fit. We have made some changes to our Size 8 to hopefully provide a better fit, and this change is very recent, so we'd like to double check with the package you have to see if it's the new or old style. Please get in touch with us when you can by calling 1-833-NINJAMA or email using the "Contact Us" link at the bottom of our website. We'd love to assist and also appreciate your feedback.

We're sorry to hear about the leaks. When leaking has become more frequent, it can be a sign that the child has outgrown either the size, the style, or the absorbency so we recommend moving up a size. We’d like to help you further. Please reach out to us when you can by calling 1-800-NINJAMA.

We're sorry to hear about the leaks. When leaking has become more frequent, it can be a sign that the child has outgrown either the size, the style, or the absorbency so we recommend moving up a size. We'd like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-833-NINJAMA.

We're sorry to hear you noticed tears, and it may help to know this might indicate that the pant is too small and a bigger pant is needed. We'd like to learn more so we can share this feedback with our team and help further. Please reach out when you can by calling 1-833-NINJAMA.