We're sorry to hear the Ninjamas Nighttime Underwear didn't fit your grandson as you'd expect, Becky. While weight is a good guiding factor in choosing the right product, we recognize that children come in all shapes and sizes. So we can see how best we can help, please call us at 1-833-646-5262 when you have a moment.

We know how frustrating leaks are, Kaylynn, so we're very sorry for this experience with Ninjamas. We're here to help and would like to share that size and fit are a huge part of finding the right diaper for your baby, and as you know, babies come in all different shapes and sizes, so diapers fit every baby differently. Our diaper sizes are organized by weight, and since no two babies are the same shape, you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using, but if leaking is occurring, it may be an indicator to go up a size. So we can help get you and your baby back to leak-free days and nights, please give us a call at (800) 726-7377.

We're glad to hear that Ninjamas Nighttime Bedwetting Underwear is working for your family, Ginny! Every child benefits from the security these night pants provide, allowing them to enjoy a full night's rest and a great morning. We're honored that Ninjamas is here to help with that extra bit of confidence. If you ever have questions or concerns about our products, please let us know. Call us at 1 (800) 726-7377.

We're sorry to hear the Ninjamas didn't meet your expectations. We work hard to make sure every product we manufacture lives up to our name. We’d like to learn more about your experience so we can help you further. Please reach out to us when you can by calling 1-833-NINJAMA.