Customer reviews for NCAA 12' x 12' Pagoda Tent Canopy, Assorted Teams

Customer reviews for NCAA 12' x 12' Pagoda Tent Canopy, Assorted Teams for

NCAA 12' x 12' Pagoda Tent Canopy, Assorted Teams

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4.1 out of 5 stars

stars76 ratings33 reviews

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Showing 21-30 of 33 reviews

Aug 28, 2021

Ken

5 out of 5 stars review

Great canopy

When you put the four corner poles up make sure to push them in the black clips! If you don’t then when you try to set your tent back up the pole could be down and when extending the tent it could break the frame!

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Aug 29, 2022

Dre618

5 out of 5 stars review

Verified Purchase

All about the U

Good for the Price.

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Sep 6, 2024

Mark D

5 out of 5 stars review

Verified Purchase

Excellent product for the money

Great

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reply from Logo Brands

Thank you for your 5 star review and support! We’re so glad you’re happy with your purchase!

Jul 24, 2021

Denise

1 out of 5 stars review

Do not buy

Very poorly made. Not real sturdy, canopy very flimsy. Used 2 weeks and had 3 holes in it. Not worth the money or costs. I was very disappointed. Really didn’t want to give any stars, but the app made me.

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reply from Logo Brands

We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of your issue, photos of the defect, and your order number. Again, we are sorry that this product did not exceed your expectations and appreciate you taking the time to submit a review. We look forward to getting you taken care of.

Aug 17, 2021

2 out of 5 stars review

Not so great

Great size and construction. Poor material for top. Material is thin and had three holes and only used it once. I have had other canopies that last much longer and are thicker material for cheaper cost.

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reply from Logo Brands

Sep 20, 2022

Paige

1 out of 5 stars review

Terribly Quality

We have gone through two of these tents and both have crumpled in the wind. We always used stronger stakes than the wimpy ones provided. Lowered them as low as they would go before leaving the tailgate for the game to find them in a heap on the ground with snapped arms This had happened on two separate occasions.

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reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. We take pride in the products we make and have a lifetime guarantee when it comes to manufacturing defects, but damage will definitely occur if the product is left outside permanently or for extended periods of time. Weather-related damage, extended use outside, and/or inappropriate storage are considered unconventional use and do not fall under our guarantee. If you'd like to reach out to customerservice@logobrands.com, we are happy to provide you with a 50% promo code for a replacement. When used as intended (temporarily outside for tailgating, etc.) damage should not occur. We hope this information helps. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Oct 29, 2022

B Maney

1 out of 5 stars review

Crazy

I used this canopy for the first time today and it crumbled. I spent a lot of money on this product and it didn’t even last a half of a day. So crazy at the quality these things are made now. Of course it is now out of stock, so i can’t get a replacement. Very frustrating.

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reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. Please reach out to customerservice@logobrands.com with details of which team was ordered, the damage on the product, as well as your Sam's Club order number so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Aug 28, 2022

Kara

5 out of 5 stars review

Awesome Tent!

This tent is fantastic! So easy to put up and provides a huge amount of shade! It is perfect for my daughters travel softball team and really exited to try it tailgating this season at arrowhead stadium!!

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Jul 14, 2023

Melon Produce

1 out of 5 stars review

NOT GOOD!

i purchased this product back and September and the first time i used it was for the 4th the July. When i was storing it away all the plastic bracket broke off really cheap material

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reply from Logo Brands

Hello! Thank you for taking the time to leave a review. We are sorry to hear about your experience and would like to make things right. All of our Logo Brands products come with a Lifetime Guarantee. Please reach out to customerservice@logobrands.com with details of which team was ordered, photos of the damage on the product so we can investigate this issue. Again, we are sorry that this product did not exceed your expectations. We look forward to getting you taken care of.

Sep 24, 2022

5 out of 5 stars review

Good for the money

We have 4 of these canopies we keep in our 5th wheel that we set up at the lakes, and during football season we set them up and watch college football with friends. Go SOONERS !

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