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Customer reviews for ZINUS Night Therapy SmartBase Tool-Free Assembly Mattress Foundation for
ZINUS Night Therapy SmartBase Tool-Free Assembly Mattress Foundation
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4.5 out of 5 stars
stars613 ratings285 reviews
  1. 5 stars73% (450)
  2. 4 stars15% (90)
  3. 3 stars4% (25)
  4. 2 stars2% (11)
  5. 1 star6% (37)

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Showing 271-280 of 285 reviews
Jun 25, 2024
Extended Stay Allen
5 out of 5 stars review

Verified Purchase

Great Platform

Sturdy cost effective bed platform solution

Helpful?17QWCUAB3WY113599158261
Jun 15, 2021
Nana
5 out of 5 stars review

Verified Purchase

Love, love, love this mattress

Love this mattress, very comfortable

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Mar 19, 2021
Jean
1 out of 5 stars review

Verified Purchase

Bed frame

You do not need to send a bed frame along. You could make it available if someone needs one.

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Jan 16, 2020
Jimmy
1 out of 5 stars review

Verified Purchase

useless

No need for the.frame i used the matt=ress on an existing box spring

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Jul 10, 2020
Garry
1 out of 5 stars review

Verified Purchase

Can’t get help from Sam Club support to resolve

Item wasn’t need, furniture had build in frame

Helpful?17QWCUAB3WY113599158261
reply from Zinus

Hello Garry, I am not sure what you are asking but if you are needing a return or exchange to be processed those requests need to be submitted through Sam's club directly. Please reach out to them for further assistance.

Dec 16, 2020
flyingpositive
1 out of 5 stars review

Verified Purchase

Gift Returned

Returning. It was a gift and recipient changed their mind.

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Mar 22, 2020
Ashley
1 out of 5 stars review

Verified Purchase

Horrible

I’d give this frame 0 stars if I could! It’s way too big for the bed and no instructions.

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reply from Zinus

Hello, We are sorry that you are not happy with your purchase. If you would rather return this item for a full refund please reach out to Sam's club for further assistance at 1-888-746-7726. Thank you.

Jan 20, 2019
Meemz
5 out of 5 stars review

A year later and i still love it

I bought this Feb 2018 and was skeptical. I didn't want to post a review right away... And then i just forgot. My sister came to visit and was amazed at the frame, which reminded me how much I love it, and the storage that fits under is amazing- extra bedding, and off-season clothing are out of sight! Best $100 I could spend.

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Feb 27, 2019
Matt is St Amant
3 out of 5 stars review

The headboard brackets are wobbly.

I just got this last night. Installation was quick and easy. My only complaint is the headboard mounting brackets are not very stiff. I had to take care when moving the bed after installing the headboard and placing the mattress on the bed. I thought the frame would get bent if I pushed to hard or fast moving the bed back against the wall. The headboard swayed a bunch. Maybe I am just a fan of the old hollywood bed frames that need a boxspring. Hollywood bed frames seem more ridged.

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Oct 4, 2024
Q_Dolphin
2 out of 5 stars review

Not great for your back!

After using the product for 2 years…it is not a great bed frame to use for longevity. If only a mattress on top…over time you will suffer from lots of back and hip pain. You will eventually need a plywood board for support. I would only recommend purchasing for short term use.

Helpful?17QWCUAB3WY113599158261
reply from Zinus

Hello Q_Dolphin, we're sorry to hear you were not satisfied with the Night Therapy Smartbase. While there are different preferences in choosing mattress foundations, we'd like to have the chance to understand about what happened so we can make things right. Please don't hesitate to contact us at (800) 613-1225, send us an email, or chat via zinus.com and our team members will be happy to look at options to assist you.