Jimbob, we are sorry to hear that you are not satisfied with your Enrich hearing aids. If you would like to speak to one of our Customer Solutions representatives, we may be able to provide communication tips for use with your aids. Our team can be reached at 800-785-6052.

Hi there, sorry for the inconvenience, the Enrich Pro does come with a 1-year warranty.

Thank you very much for your 5-star review regarding your experience with our product and specialist. We are committed to providing outstanding customer service and ensuring that our customers are completely satisfied. Should you have any questions or need any assistance, please feel free to contact our customer solutions team at 1-800-785-6052. We are available Monday - Saturday, 8am-6pm CST. Have a wonderful day!

Karen, thank you for taking the time to share your feedback. We are always working to provide top quality products and experience and want to support when that doesn’t happen. Please reach out to our Customer Solutions Team at 800-785-6052 so that we can work to correct this. Thank you for the opportunity to better serve you.

ASTRID, we are saddened to hear about your experience. If you have not already returned or exchanged the Enrich hearing aids, please reach out to our Customer Solutions Team at 1-800-785-6052 and someone can help work to get a replacement.