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Customer reviews for Lucid Hearing OTC Enrich Pro In-the-Ear Hearing Aids for
Lucid Hearing OTC Enrich Pro In-the-Ear Hearing Aids
2.6 out of 5 stars
stars
30 ratings17 reviews
  1. 5 stars17% (5)
  2. 4 stars10% (3)
  3. 3 stars20% (6)
  4. 2 stars20% (6)
  5. 1 star33% (10)

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Showing 11-17 of 17 reviews
Jan 12, 2024
Karen Fitch
1 out of 5 stars review

Verified Purchase

Sissappointed

Batteries were both dead and aid had been used.

Helpful?7JWYBOWE9LL513599108939
reply from Lucid Hearing

Karen, thank you for taking the time to share your feedback. We are always working to provide top quality products and experience and want to support when that doesn’t happen. Please reach out to our Customer Solutions Team at 800-785-6052 so that we can work to correct this. Thank you for the opportunity to better serve you.

Aug 28, 2024
Mary
5 out of 5 stars review

Verified Purchase

Hearing aids

Mom loves that they are small

Helpful?7JWYBOWE9LL513599108939
reply from Lucid Hearing

Thank you very much for your 5-star review regarding your experience with our product and specialist. We are committed to providing outstanding customer service and ensuring that our customers are completely satisfied. Should you have any questions or need any assistance, please feel free to contact our customer solutions team at 1-800-785-6052. We are available Monday - Saturday, 8am-6pm CST. Have a wonderful day!

May 18, 2023
ROBERT
1 out of 5 stars review

Verified Purchase

Check this out before purchasing.

sound was not what was required. The sound was of poor quality. instructions for proper use left a lot to be desired

Review from walmart.com
Helpful?7JWYBOWE9LL513599108939
Oct 23, 2023
Jimbob
1 out of 5 stars review

Hearing Amplifiers, Not Hearing Aids

Bought these a ear ago. Should have returned, but waited too long. These are hearing amplifiers, not hearing aids. They amplify all sounds including background noise.

Helpful?7JWYBOWE9LL513599108939
reply from Lucid Hearing

Jimbob, we are sorry to hear that you are not satisfied with your Enrich hearing aids. If you would like to speak to one of our Customer Solutions representatives, we may be able to provide communication tips for use with your aids. Our team can be reached at 800-785-6052.

Aug 20, 2023
ASTRID
1 out of 5 stars review

Verified Purchase

They gave me an opened and used one full of earwax

Review from walmart.com
Helpful?7JWYBOWE9LL513599108939
reply from Lucid Hearing

ASTRID, we are saddened to hear about your experience. If you have not already returned or exchanged the Enrich hearing aids, please reach out to our Customer Solutions Team at 1-800-785-6052 and someone can help work to get a replacement.

May 19, 2023
Jim
3 out of 5 stars review

Verified Purchase

Too early to say anything except that I recieved i

I just received in mail and it's charging.

Review from walmart.com
Helpful?7JWYBOWE9LL513599108939
Apr 27, 2023
paulr
1 out of 5 stars review

Came apart with light use

I bought these for my mother. They work fine as hearing aids! But after only a month one has simply fallen apart.

Helpful?7JWYBOWE9LL513599108939
reply from Lucid Hearing

Hi there, sorry for the inconvenience, the Enrich Pro does come with a 1-year warranty.