thank you for your positive feedback we do appreciate that we're glad to provide affordable hearing aids for your hearing needs

thank you we appreciate your feedback

Thanks for the feedback. The Enrich product takes a size 10 battery with an average 3-5day lifespan based on a regular 8-12 hr wear time. Due to the size of the device, it can only accommodate a size 10 battery. If you want a device that accommodates a bigger battery (longer life of the battery) consider a device that sits behind the ear like the Engage OTC. Or possibly a rechargeable device like the FIO would be an option for your mom.

Good morning. Our top priority is in providing outstanding customer service. Your comfort level is very important to us. Please contact our customer solutions team at 1-800-785-6052 and we can schedule an appointment to see one of our hearing instrument specialist or audiologist to make sure we get you taken care. We look forward to speaking with you.

Thank you for sharing your feedback with us. Sorry, they weren't what you were looking for, however, we do have a variety of hearing aids that can be personalized to your hearing needs that may benefit you better at one of our Sam's Hearing Aid Center locations.

Thanks so much for the feedback. For a more controllable device, may I have you consider the FIO which keeps the same in-the-canal fitting style, but offers the ability to make adjustments via the Lucid app on either select Android or most iOS platform phones.

Ray, thank you for your comments regarding the Enrich hearing aids. Other people have felt the same way and, what we have found, is that the placement in a wax-free ear is the most critical aspect to a good fit and that will help reduce the squealing noise that you mentioned. Please reach out to our Customer Solutions Team at 800-785-6052 and one of our representatives will be more than happy to discuss options.

We’re sorry to hear about your experience. Providing prompt and courteous service to all members is very important to us. If you would like to discuss this matter further, please contact the Lucid Customer Solutions Team at 1-800-785-6052, Monday through Friday from 8:00 AM to 5:00 PM CST. We look forward to assisting you.