We want the diapers to be soft, and we&#39;re sorry to hear they weren&#39;t. We&#39;re happy to help you with the diapers as we go through many quality checks through the manufacturing process to make sure they are the best diapers, so this is not something we expect. Please call us at 1-888-665-3257 for assistance. <br />

We&#39;re sorry you aren&#39;t happy with your recent Luvs Diaper purchase. We&#39;re committed to continually improving our diapers to meet your and your baby&#39;s needs better. The new stretchy sides on these Luvs diapers were designed to provide the same softness and amount of stretch while helping provide comfort and a more secure fit. If you find the fit is snugger than you would like, trying the next size up will work for you. With our expertise in diaper technology, we&#39;re confident we can help you find the best size and fit for your baby! Please call us at (888) 665-3257 when you have a moment.