Had a broken seat on chair, called to get parts. I talked to a REAL person and got what I needed in a week

The chair is wonderful once put together. The holes didn’t line up easily and took several disassemble and reassemble to get it right.

I had a slat break in half in my Adirondack chair! Zac took care of it and is sending me a new chair! I love Lifetime products!

Great chair, have had two others for 4 years before purchasing 2 more to match. The new look exactly like the 2 that have been out in the sun

I made a mistake and put a long screw in the wrong place and damaged the part. Company replacing for me.

Excellent customer service. a storm damaged a leg of our adirondack chair. Free replacement shipped out in less than a week.

Seems to be fairly sturdy. But it’s a pain to assemble. Pre drilled holes were not properly lined up and I had to drill new ones myself.

We had a broken Adirondack chair. I called the Customer Service number and within a few days had a new. They were exceptionally easy to work with!

Four stars because it is not a one person job to assemble. Color is what I expected. Chairs feel very sturdy.

Love them. They color matches the purchase I made last year. Shipping time was great, did not have to wait but a couple of days.