Purchased mattress in 2020 and still too firm. The mattress I tried in the store was not this firm despite being the same model. I have tried everything, including a mattress topper which just made it too hot. After a couple years now, I still can't sleep well, waking up with back, hip, and should pain that I only have after sleeping in the bed. Unless you like a very firm bed, don't bother. I have the soft model and it has never been soft.

[This review was collected as part of a promotion.] We had a Tempur-pedic for many years and wanted to upgrade to a king size, originally we went with a different brand of memory foam mattress and hated it, the worst sleep I've ever gotten and that was including floors and sofas I've slept on. So we went back to our old faithful Tempurpedic and couldn't be happier!

This is our second Tempur-Pedic Mattress and the improvements to this new model are great. The new mattress is even more supportive than our older one, preventing any back pain. If you like a firm mattress this mattress is for you. The only draw back is the thing is darn heavy.

This mattress is amazing. I had a memory foam mattress from another company for awhile. I purchased the Tempurpedic Pro Adapt Hybrid with the Ease adjustable base. It's amazing. It's so comfortable and the base makes it so much better sleeping. I put it in zero G and wake up refreshed every day. I combined it with a Tempur Cloud pillow and it's also great. The mattress isn't too soft or firm. I'm comfortable and supported. No motion transfer, my kids jump on it to wake me up and I can't feel them.

I love the mattress and it's very comfortable the only thing the top of the mattress material is very slippery so when you put on a mattress pad it is very slippery and slides. I wish they had used a different material for the top part of the mattress. You can purchase a mattress protector from them but I've read some reviews and sounds like it bunches up and is slippery also.

I bought a King size Pro Adapt CG FR in late March 2021. I love a firm mattress. We loved our mattress for 3 years. In year 4 the mattress consistency changed dramatically. It is like the mattress became ice cold and hard like steel. I paid around $4000 for this mattress, and was swayed to buy it due to the 10 year warranty. I followed the online process, which was ridiculous. Send pictures. Fill out a very brief form. No phone numbers, no human to talk to. They turned it down because they said my photos could not show a manufacture problem. Really? You mean you cannot see the change in the mattress in a photo? I appealed their decision. They said no again, because they said it was a personal preference change and not a mattress problem. This is not true, and insulting. They offered no reasonable solution to this problem. Do not rely on the warranty. They have a big name, but zero customer service. If you are expecting the mattress to last more then a few years you are going to be very disappointed.

Had a Tempur for years and recently replaced it - the new "firm" model is very hard and the tested "medium" is very squishy. Neither seem to be the middle of the road that the older models were and we are having difficulty getting used to the firmness of the mattresses we bought. Older now and perhaps have more joint aches and pains but we seldomly wake up refreshed but rather with exaggerated aches and pains. Would try the "medium" but not sure that would be better and don't want to be stuck with that should it not work better and we want to switch back again. The trial period is almost up and we are 'conflicted as to what to do with this very expensive and not so comfortable bed system. Also got a set of the most expensive sheets that were never opened and decided we do not need but the store refuses to take them as a return or exchange so we are stuck with nearly $400 in useless product!!! A decent product but one that requires very very careful evaluation before spending the money they demand. In our case we are not much pleased with the purchase and get poor responses from the retailer.

The Tempur-Pedic brand comes with so many reviews and experiences that I was unsure as to the value and as to which version I should purchase. After months of trying out the Pro- adapt line, I settled on the soft. Night one felt a bit too firm. I read about walking on the mattress to break it in. I did that. Night two was great, and I can tell it will only get better. The bed is not too hot. It's not too hard to move on. It's supportive and very comfortable. I'm glad I got a Tempur-Pedic. And I'm glad I got the soft. The only complaint I have is that the mattress is not heavy enough to keep my top sheet from pulling out at the base; but I'll figure that out. Save yourself some time. Buy the soft Pro - adapt.

We bought a Tempur-pedic mattress decades ago when they first came out... Then year's ago we bought a Sleep Number Adjustable bed... Now once again, we own a Tempur-pedic with their adjustable base. There is no comparison to the comfort and the base operates much smoother than the SN.

[This review was collected as part of a promotion.] Finally, a soft and supportive mattress for a bad back. Needed something better for me and also room for a cat or two (+/- a husband as well). Had our mattress 6 months now and am enjoying it immensely. Love the luxe look and feel. Love the quality as well as the adjustable frame. High price is probably the limiting factor for most. I can say this mattress has been the cats meow! Waking up pain free is a wonderful thing for this old bag of bones!