Customer reviews for bObsweep UltraVision Self-Emptying Robot Vacuum and Mop with 180-Day Dock forMember photos









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Best vaccum ever
I can’t believe how much it has changed my cleaning routine! It’s so convenient to just schedule cleanings with the app, and I love that I can start it from anywhere. The suction is surprisingly powerful—it picks up pet hair and dirt from both my carpets and hardwood floors without any issues. I’m also impressed by how well it navigates around furniture. And when it needs a recharge, it knows to head back to its dock all on its own! The self-cleaning feature is a lifesaver, too; I spend way less time maintaining it. Overall, it’s made my life so much easier. If you’re looking for a way to cut down on cleaning time, I highly recommend giving a robot vacuum a try!
Helpful, but not without help
This vacuum certainly helps us stay on top of the vacuuming. It runs through my whole apartment, minus the bedroom, in 30 minutes 4 days a week while I'm at work. It's made such a difference in the overall cleanliness in my home. However, I feel this could be said for any robo vacuum on the market. For the price point of this device, I am disappointed. It does several things very badly and isn't bringing anything special to the table. I have the UltraVision camera enabled, and yet it often gets stuck on cat toys, cords, chairs, or anything else. I am not sure what the function of the camera even is. I pick up charging cables and cat toys in the mornings, but UltraVison will still get stuck in unexpected ways. Immediately after purchasing, I noticed issues with the chute getting clogged. If it is full and unable to empty because of a clog, it does not trigger an error- it will continue right along vacuuming but doing nothing. I'm able to hear it, and I've had to manually release several clogs. Like I mentioned, it's only doing a small job, so I'm not sure why this is such a frequent issue. I can't seem to adjust the settings in a way that make it self-empty more frequently. It only empties at the very end of a job, no matter if I change the interval. That brings me to the app itself, which is just horrible. My map will get messed up for reasons I don't understand. Recently it started mapping a flipped version of my apartment attached to my apartment. Today it just starting making a brand new map, the other is just gone. It didn't know where the base was for some reason. Adjusting the map is an awful experience because of the slow interface, and now gotta do it yet again. I wish my overall experience was better and that this was a product I could recommend, but at this point I'd advise going with any ole run of the mill robo vacuum over this one to achieve the benefits I have.
Love It!
I purchased the Bobsweep Ultravision Robot at a much discounted price. I am 73 years old have large rooms that are hard floors. Vacuuming and mopping all of it made for a painful day. My 15 year old Irobot had stopped working. I tried to replace with a new Irobot that seemed comparable to the one I had. It literally was almost laughable. I was very disappointed and I wasn't sure about buying something that mapped my house. When I saw the Bobsweep, I was pleased that it only stored my map on it's base. I have 3 other family members and when they leave I start the Bobsweep cleaning all these hard floor rooms. I love a clean house and this robot works beautifully. I just replaced my first dust bag. Many people in my family and friends are impressed and they want to get one. Recently I was cleaning the vacuum parts and lost the little flap on the dustbin. Bobsweep tech support responded to me right away and replaced the whole dustbin. Great, quick, and kind service. Thank you for making such a great product.
Attention pet owners
This unit may be good for homes without pet hair. Ran the robot. It went to dump the first load. Stopped. Tried again. Stopped. Tried again. Stopped. I checked the bag and nothing was in it. The vacuum had such a tiny hole to allow for emptying into the dump unit that it was clogged. There's no way this would ever work for emptying dog hair. The shark I previously had handled the dog hair better. I ended up going back to Shark. Another thing to note...the bags for this unit are 8.99 each. Yikes!
Pathetic customer service.ok machine unless issue
After purchasing product had hardware issue...NO CUSTOMER SERVICE NUMBER..NO CHAT ABILITY..you email them and hope they get back with you days later..sams club had to handle the exchange. Not confident warranty will be honored. To expensive for poor customer service
Best purchase ever
I bought this and I’ve had it for a year and it’s still simply amazing best investment ever. It cleans well. I love the automation. I love being able to track it when it’s done or where it is in the house. It cleans proficiently and runs in the background. With two dogs and five cats I don’t know how I ever got by without it. I love that it bags and self empties. Wish I had bought sooner.
Literally a life saver!
Betty Bot aka Dustin has been a lifesaver, literally!! I ruptured two discs in my back while mopping my kitchen floor. I wish I had a better story for the ruptures, like mountain climbing, an extreme shopping trip or saving a kitten from a tree, but alas, it was my Saturday cleaning chores that ruined my back. While I sat on bed rest for two weeks so my back could heal, I started doing research on the best robot vacuum/mop combo. The results came back and Dustin was the clear winner. So now, my Saturdays are no longer taken up by mopping and sweeping my floors. I now have time to do those things I love. Not mountain climbing (I'm afraid of heights) or saving a kitten (allergic) but I can do extreme shopping trips at Sams, all thanks to Betty Bot aka Dustin!!
You better have 2.4G wifi only
Our router can handle both 2.4 and 5 GHz. The vacuum will run only via the app, & the app is terrible. It couldn't connect at all & gave only a cryptic error message about can't work on on our system. App wouldn't open to anything, no settings, nada. It's going back. Edit: I finally heard back from their customer support, 11 days after reaching out to them. It was boilerplate saying all the stuff the included instructions already said, and I'd already done. (Like, "turn wifi calling off.") The rest applied to issues that might occur after connection to the app, nothing about the app not even working. (Phone: Galaxy S25). They don't read your question, don't respond appropriately, and don't respond on a timely basis. Great if it works for you but my experience with the app and their service was zero stars.
Love our Bobsweep!!!
Waited over a month to review. Love the scheduling on app to set and go without worries. The mop feature is nice and love that you can cross out areas where carpet or rugs are during mopping. This little guy is a blessing with a partial dirt backyard and 3 dogs. Tons of dirt and hair are no problem for this vacuum. I have it scheduled for 9am, 1pm and 8pm and its always working its best!!! When it docs to self clean I love hearing it, knowing I now have clean and clear floors. Would totally recommend. Getting another for my mom for Christmas!!!!
Meh....I've had better.
I've had this Bobsweep UltraVision for about five weeks now. I have not used the mop feature yet, only vacuum. My first issue is, I can not get it to self empty. I've tried all of the trouble shooting guides and nothing has worked yet. My second issue is, it will not vacuum over my dark colored rug (even when "edge detection" is turned off, which is supposed to allow to vacuum dark floorking (it doesn't'). It does map very well though.