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Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
258 ratings258 reviews
  1. 5 stars73% (189)
  2. 4 stars5% (14)
  3. 3 stars4% (10)
  4. 2 stars4% (11)
  5. 1 star13% (34)
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Showing 221-230 of 258 reviews
Jul 19, 2023
Reviewer name: Jessica31
5 out of 5 stars
5 out of 5 stars review

Amazing mattress

[This review was collected as part of a promotion.] I share this bed with my young daughter. We love it! I find myself sleeping more throughout the night. I am also waking up in the morning without lower back pain. I am very happy I was selected to receive this mattress and have a chance to review it.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Jul 24, 2023
Reviewer name: SB82
4 out of 5 stars
4 out of 5 stars review

Soft, yes, but a bit wonky

[This review was collected as part of a promotion.] This queen size mattress was provided to me for free by BzzAgent in exchange for my honest review. This soft mattress is of good quality and is, indeed quite soft. The thing that concerned my on delivery was the flimsyness (only way I can think to describe it) of the mattress itself. The man carrying it had it over his head and it was bending down to his shoulders. I worry that this bed lacks the internal infrastructure to stand up to nightly use by two average-sized adults for an extended period of time. If you like very soft mattresses, this S&L Lux Hybrid Soft Queen is a hit. If you like any firmness to your mattress, though, this is not the one to choose.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Feb 2, 2023
Reviewer name: KJ
2 out of 5 stars
2 out of 5 stars review

I hope I change my mind but....

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Jun 29, 2024
Reviewer name: Unhappy sleeper
3 out of 5 stars
3 out of 5 stars review

Buyer beware

My husband and I purchased the most expensive mattress of our lives because we believe that it is worth it. We had owned Stearns and Foster in the past, and have been happy with them. Let me disclose that we are both in our upper 70's. The first problem we experienced was that the mattress is super heavy. It took both of us to make the bed. Secondly, the pillow top shifted almost immediately. Within 3 months, we were both sleeping in a hole. When the bed was made up, two body holes and a mound in the middle showed through the bedspread. The company from whom we purchased mattress, sent a representative out to measure and advise us what to do. The "fix" for the shift in the pillow top, was to walk on the bed to shift the top. Keep in mind, we are in our seventies. That wasn't a great solution for us. So we continue to sleep in our holes and if we move to the middle, we are literally sleeping on an angle. We honestly believe that the foundation under the pillow top is solid and of good value. If you are young and not afraid of breaking a hip, and still have a good back to lift 200 pounds to make up the bed, go for it. If you are older, be advised, it might not be the best bed for you!

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Aug 5, 2023
Reviewer name: Rim
5 out of 5 stars
5 out of 5 stars review

Luxurious sleep

[This review was collected as part of a promotion.] I recently was treated with the exquisite Sterns & Foster Reserve Firm Pillowtop Queen size mattress gifted by Stern & Foster and Bzzagent, and let me tell you, it's been an absolute sleep game-changer! The level of comfort and support it provides is out of this world. The pillowtop adds a touch of amazing softness without compromising on the firmness I prefer. It feels like sleeping on a heavenly cloud while maintaining perfect spinal alignment. Crafted with utmost precision and attention to detail, this mattress impressed me in every aspect. The use of premium materials and sturdy construction showcase its exceptional quality. I'm impressed by the thoughtful design that keeps it cool all night, ensuring I never wake up feeling overheated. Mornings are now a true delight as I wake up feeling refreshed and rested. The perfect blend of support and plushness has significantly improved my sleep quality, leading to more productive and energized days. With its generous Queen size, there's more than enough space for my partner and me to enjoy a restful sleep without disturbing each other knowing that we are both plus size. This mattress is a true blessing for couples! While it might be considered a splurge, I can confidently assert that the Sterns & Foster Reserve Firm Pillowtop Queen size mattress is worth every cent. It's an elite product that has surpassed my expectations, and I wholeheartedly recommend it to anyone seeking an unparalleled and rejuvenating sleep experience.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Sep 8, 2024
Reviewer name: Elizabeth
1 out of 5 stars
1 out of 5 stars review

Love at first ....

Purchased the Reserve Soft and my husband and I both loved the mattress initially. Soon after the 90 day return or exchange window expired we realized the Soft Pillowtop model was not the right fit for us. The top had started to compress and sag where we sleep and a hump between us started to form. My husband also began complaining the mattress was causing back discomfort each morning. When I reached out to Customer Service to explain our experience and that we would like to exchange our soft pillow top for the Medium non pillow top model I was told by the representative nothing could be done since the 90 day window for an exchange had passed and I could file a claim if the mattress sag was already greater than 1.5 inches. Considering S&F is a premium brand and we purchased their top end collection I had hoped for a different outcome when I called customer service and explained our experience.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Aug 8, 2023
Reviewer name: Ms. H
5 out of 5 stars
5 out of 5 stars review

I would recommend this for anyone with back pain!

[This review was collected as part of a promotion.] I've had this mattress for about a month now, and I am surprised at just how much I love it. I wasn't looking for a new mattress; I was okay with the one I had. And then I got this Stearns & Foster. Wow, what a difference! I've had three back and one hip surgery and I was used to never being completely comfortable sleeping. This mattress has the perfect amount of firmness for my back. This past month I've gotten the best sleep I've had in six years. I love it and will never go back to another mattress.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Aug 7, 2023
Reviewer name: allcurves
5 out of 5 stars
5 out of 5 stars review

Excellent for my back and joint pain

[This review was collected as part of a promotion.] The Stearns & Foster Reserve Firm Pillowtop mattress is a game-changer for anyone suffering from back pain. From the moment I laid down on it, I could feel the exceptional support it offered to my spine. The perfect blend of memory foam and firm coils cradles my body's contours and alleviates pressure points. Waking up after a night on this mattress leaves me feeling refreshed and pain-free, ready to take on the day. Its superior motion isolation ensures uninterrupted sleep, even with a restless partner. Overall, the Stearns & Foster Reserve Firm Pillowtop is a must-have investment for anyone seeking a comfortable and effective solution to their back woes.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
Sep 18, 2024
Reviewer name: Van the unhappy customer
1 out of 5 stars
1 out of 5 stars review

Worst Mattress ever

This mattress have a 1 1/2 dip in the mattress and the warranty dept. states is have a 1 1/4 inch. which in order for it to be covered under warranty it should be 1 1/2. Well Of course I went to small claims court today and the pro-tem, not a judge ruled in favor of stearns and foster because of their warranty clause. You cannot measure the dip in the mattress without laying on it and feel the sink. Your merchandise sucks and I will never buy any products from Sealy-tempur international inc. You make the customer think they are getting a new mattress when it is a second with a lot of defects. This product has caused severe back pain, and numbness. Potential customers run as far away from Stearn and foster and Tempur- pedic as fast as you can.

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792
May 22, 2023
Reviewer name: Happy sleeper!
5 out of 5 stars
5 out of 5 stars review

3 days in and love it!

I love this mattress, and so does my back! I had back surgery and it's so hard to find a soft AND supportive mattress. I usually get either soft and not supportive, or too hard of a mattress that doesn't conform to my body. This mattress is the perfect mix between soft and supportive. The memory foam is immersive enough to cradle my body, but the coils catch my body so I don't sink and throw my body out of alignment. It's worth it!

Review from stearnsandfoster.com
Helpful?6Y8CZK4ZREB413598467792