Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm for
Stearns & Foster Lux Hybrid Mattress, Available in Soft, Medium, and Firm
4.2 out of 5 stars
stars
244 ratings244 reviews
  1. 5 stars73% (179)
  2. 4 stars6% (14)
  3. 3 stars4% (9)
  4. 2 stars5% (11)
  5. 1 star13% (31)
Sort by |
Showing 161-170 of 244 reviews
Jul 4, 2023
Robert
1 out of 5 stars review

Hot and Saggy

This mattress is hot and well, saggy. I am not that large but if I lie in the middle of the bed, I create a 4-6 inch impression which makes movement hard. I guess it is the memory foam that does that since it was not apparent at first. I have had a few back surgeries and need more support to keep my back in alignment.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Jul 27, 2023
Bed Sucks
1 out of 5 stars review

Only 6 years old and have over 2 inch dip

Still under warranty and will not help us replace our mattress that has a two and a half inch sagging on each side where we sleep worst mattress and worst experience I have ever had in my life trying to get help to get a replacement mattress because it's still under warranty. Will never recommend having a sterns and Foster again they are the worst!!!! Worst experience that I've ever had in my life trying to get help to replace the mattress that is under warranty!

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Aug 5, 2023
Kristi
5 out of 5 stars review

Amazing quality and comfort!

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Nov 11, 2023
Mike
1 out of 5 stars review

Quality issues

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Jul 31, 2023
Cait810
5 out of 5 stars review

Amazing Product!!

[This review was collected as part of a promotion.] I received this Stearns and Foster Reserve Firm Pillowtop mattress for free to test out and review. This is my first experience with this brand, but it won't be my last. We absolutely love this mattress! It is very thick and I do plan on buying some deep fitted sheets, but that's not a big deal. Because it's so tall, it is able to offer much support. It's firm, but the pillow top offers just enough softness to be very comfortable. I'm a side sleeper and my husband sleeps on his stomach, we both have been sleeping great on it. A good night sleep is so important and comfort makes all the difference. We have owned mattresses from other big brands, but this one is by far our favorite. Even the material of the mattress feels luxurious and is attractive. It's obvious thought and detail went into making it. It was also a very easy and painless delivery. The service sent many updates and the delivery drivers were very kind. I will definitely be recommending this mattress to friends and family looking for a new one.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Jan 15, 2024
Annoyed
2 out of 5 stars review

Springs shift

Recently purchased this mattress and a large dip formed about the size of a watermelon only a month or so of sleeping in it. It was replaced by the same exact mattress and once again the dip is back. Don't think we'll be keeping this mattress and get our money back.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Jul 29, 2023
Narj
5 out of 5 stars review

I'm in love with my new pillow top mattress

[This review was collected as part of a promotion.] Oh my goodness!! As soon as I unboxed my wonderful Pillow top mattress and didn't even put it on my bed yet, I just put in on my floor and I lay down on it for an hour! It was amazing!!! Not too soft not too hard, the level of detail for this mattress is insane! It's cushioning and colors options is gorgeous it's been a little over a week since I got my free sample, and I'm in love with it! It definitely improved my sleep and mood that I don't want to leave my bed anymore, I honestly have no problem staying on bed all day long now! And I thought I had wonderful mattress before this one, yes its expensive and with Pillow top but definitely not like this one!! I can't compare. It's the best free sample I ever got! I already told my friends and family, and I'm getting one for my guest room. I only wish I got the firm top instead because my husband doesn't like soft top for his back :(

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Sep 26, 2023
ysl.mn
5 out of 5 stars review

A sleepers most luxurious and plush experience

[This review was collected as part of a promotion.] Sleep is undeniably one of the most crucial elements of our daily lives. It not only recharges our mental batteries but also plays a pivotal role in physical health. Investing in a mattress is akin to investing in overall wellness. The Stearns & Foster Reserve Firm Pillowtop, upon rigorous testing and personal experience, emerges as one of the best contributors to this nightly rejuvenation. Design & Build Starting with its design, it's evident that there's an unmatched commitment to craftsmanship. The aesthetic appeal of the mattress, combined with its high-quality construction, immediately speaks to its luxury lineage. One can feel the seamless combination of the firm foundational support and the soft, cushioning embrace of the pillowtop. Sleep Experience From the first night of rest, there's a palpable difference. The firm core ensures that there's no unnecessary sinkage, which can often lead to spinal misalignment and result in discomfort or long-term issues. This is particularly beneficial for those who have historically suffered from back problems or for those who prefer a supportive surface. However, firm mattresses can sometimes be a bane for those seeking comfort. This is where the genius of the Reserve Firm Pillowtop shines. The pillowtop layer, luxurious and plush, offers a gentle embrace to the sleeper. It cushions the body's pressure points like the shoulders, hips, and knees. This means that while the mattress is firm, it doesn't feel like sleeping on a board. The perfect equilibrium between support and comfort is truly noteworthy.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Jul 19, 2023
Jbones
5 out of 5 stars review

A wonderful firm and inviting bed

[This review was collected as part of a promotion.] Honestly I can say this breed is amazing. It is firm, which I love and need. It also has a pillow top so although it is form holding underneath, there is a soft inviting and sculpting layer on top. I used to think the cooling technology was a gimmick but this bed has kept me cool despite Florida summers. I would 100% back this mattress and intend to buy again in about a decade. Only downside is that it cannot be flipped, but with high tech beds that was always unlikely.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792
Sep 1, 2024
Hot, miserable, and sleep deprived
1 out of 5 stars review

Worst mattress

I looked forward to getting a high quality Stearns & Foster mattress, but that's not what I got. It feels like a cheap, foam rubber pad. It's not firm, it's squishy. I sink in and wake up every time I try to pull myself out of a hole to turn over. It's supposed to be cool, but it's hot. It was a big waste of money.

Review from stearnsandfoster.com
Helpful?3OGEKOZ5IH4213598467792