We had our mattress delivered today so have not slept on it yet. The buying experience was excellent. James Foreman was our Outfitter and he took as much time as we needed to test each mattress and find the one that was best for our sleep needs. He explained the pros and cons of each mattress and also explained their mattress recycling program as well as their delivery experience. By the time we left the store, we were confident that we could make a decision and be happy with our mattress. The next day, I placed the order with Steve, the manager, who also explained the delivery and mattress pickup process. Our mattress came on time and was quickly taken upstairs and installed along with the box springs we bought. We used our current metal frame and the mattress and box springs fit perfectly. All in all, we had an excellent experience with Mattress Outfitters and I will recommend them to friends and family. Thanks, James and Steve, we appreciate your knowledge and professionalism.

Ok so it just arrived but it is so hard I can't imagine sleeping on it tonight. I ordered the reserve pillow top soft and actually called S&F because I thought maybe the wrong bed was delivered. Unfortunately it is the right bed and it is hard as a rock. I don't understand at all how this could be so hard and be described as pillow top soft. Customer service told me it will soften up. I'm so sorry I ordered this and right now have no doubt I'll be returning for a refund as soon as humanly possible.

[This review was collected as part of a promotion.] This bed is fantastic! We ordered a "bed in a box" type mattress years ago for convenience and price. While they seem comfortable initially, they quickly decline in quality. The Stearns and Foster Reserve is the first traditional mattress we have had in years. When presented with the opportunity to review one of Stearns and Fosters mattresses from Bzzagent, I still wanted to do my research. I landed on the Reserve collection soft pillowtop. The pillowtop provides an extra layer of cushioning that is very comfortable. I tend to get very warm while sleeping, so the cooling fibers were very important to me. While lots of products claim to be "cooling", this mattress has delivered on that claim. The pillowtop cover is made of Tencel, which is a high-end fabric known for its exceptional temperature regulation. It has a silky moisture wicking fabric feel to it. Our summer heat is brutal, so this was the perfect time to test the cooling capabilities. Another feature I love is the dual support. The mattress has a comfort layer with TEMPUR-Indulge memory foam, but also a support layer with Intellicoil HD. One issue we have had with the foam mattresses in a box is they tend to lose their shape and sag over time. They don't provide support long term. My husband is a side sleeper, and I am a stomach sleeper, we both find this mattress very comfortable and supportive. It provides a good night's sleep to every type of sleeper. If there is any question on quality and standing the test of time, just try lifting and moving the mattress. It is extremely heavy! That may be the only negative about it. When trying to change the sheets it is slightly more difficult to lift and get the sheets on. I will take that minor inconvenience any day to have the quality rest we have been getting on this mattress. Goodbye bed in a box!

I had a Stearns and Foster mattress for over 20 years, it was the highest end mattress you could get at the time. We always loved it. We just moved into our new house and I decided to update our mattress and box springs/foundation. The new mattress and foundation were riddled with defects and issues. I have had to replace 3 different box springs/foundations as the foundations had torn coverings on the bottom or they were poorly put together, The mattress has been replaced once as there was a defective bulge on the side. I received a replacement foundation this week and a replacement mattress. And as I continue this nightmare both items received were defective as well. The mattress has a bulge on the left side of the foam encasement (would never pass any inspection by a mattress quality expert). The foundation does not lay flat, it rocks from one side to the other. I keep telling the customer service reps that there is a quality problem they are experiencing as they keep delivering me defective product after defective product. I wish I had my old mattress back.

I have terrible lower back pain, neck and shoulder pain. Used to wake up screaming in agony and getting up in the mornings was a nightmare. After one night on this bed I have no pain whatsoever, I get up in the morning bouncing and ready to go without a hint of pain. I look forward every night to getting in bed, the feel of this mattress is pure heaven. Excellent workmanship and quality.

[This review was collected as part of a promotion.] This mattress is sooo comfortable that I'm finally sleeping thru the night. Our mattress was ready to be replaced and this one came at perfect timing. First time hearing about the brand and I have to say I can't wait to change all of our mattresses for this ones. They are really good made and they offer a great support which was super important to avoid having back pain in the mornings.

[This review was collected as part of a promotion.] Sleep is undeniably one of the most crucial elements of our daily lives. It not only recharges our mental batteries but also plays a pivotal role in physical health. Investing in a mattress is akin to investing in overall wellness. The Stearns & Foster Reserve Firm Pillowtop, upon rigorous testing and personal experience, emerges as one of the best contributors to this nightly rejuvenation. Design & Build Starting with its design, it's evident that there's an unmatched commitment to craftsmanship. The aesthetic appeal of the mattress, combined with its high-quality construction, immediately speaks to its luxury lineage. One can feel the seamless combination of the firm foundational support and the soft, cushioning embrace of the pillowtop. Sleep Experience From the first night of rest, there's a palpable difference. The firm core ensures that there's no unnecessary sinkage, which can often lead to spinal misalignment and result in discomfort or long-term issues. This is particularly beneficial for those who have historically suffered from back problems or for those who prefer a supportive surface. However, firm mattresses can sometimes be a bane for those seeking comfort. This is where the genius of the Reserve Firm Pillowtop shines. The pillowtop layer, luxurious and plush, offers a gentle embrace to the sleeper. It cushions the body's pressure points like the shoulders, hips, and knees. This means that while the mattress is firm, it doesn't feel like sleeping on a board. The perfect equilibrium between support and comfort is truly noteworthy.

[This review was collected as part of a promotion.] Thank you Sterns & Foster for sending me this mattress for free to review through BzzAgent! Even though I got this for free, this review is my own honest opinion! So I am 7 months pregnant and this mattress couldn't of came at a better time! My hips and arms were falling asleep with our other mattress. Since we've switched to this one, it hasn't happened at all!! It so comfy and soft! But not too soft that you just sink into it. It is still supportive with the most soft top and velvety material! It feels so well made, like it would last a lifetime. It is a very thick mattress and the soft topper is so thick and amazing! First bed I've never had to add a topper to! I also can't feel my husband roll over or get up at all! It's seriously amazing! I've never had a mattress this comfortable before!

[This review was collected as part of a promotion.] When it was time to replace my old mattress, I was apprehensive with all the new companies online, I turned to a trusted brand with Stearns and Foster and I'm very happy I did. Ordering was easy, delivery was seamless and the quality is unparalleled. It's perfect, it's actually beautiful too. It was a great experience.

This mattress is nicely made. But my lower back hurts. So do my hips. I cannot lay down on my hips at all. It hurts when I lie down on either my left or right hip. I do not recommend this mattress if you have hip pain. I am 5 feet 5 inches tall and weigh about 225lbs. I got the soft lux hybrid after trying the firm reserve, which was horrible because it gave me a lot of additional hip and lower back pain after trying it out for three months. I realize now that I'm not too fond of memory foam and wish I had never purchased this mattress.