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Customer reviews for Zinus Night Therapy Medium 12” Memory Foam Mattress with Antimicrobial Cooling Cover for
Zinus Night Therapy Medium 12” Memory Foam Mattress with Antimicrobial Cooling Cover

Most helpful positive review

5 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Great mattress

Bought this based on a prior purchase for a twin sized bed. This one is deeper and very comfortable. It’s on an adjustable frame and works well. I sleep really good with it in the 0 gravity position. It’s also very good for a side sleeper in the flat position.
Bob
Versus

Most helpful negative review

17 customers found this helpful
1 out of 5 stars
1 out of 5 stars review
Verified Purchase

Never reformed. Terrible customer service

Delivery was quick. We immediately opened the mattress as it states not to leave it in the packaging over 72hrs. After 24hrs there still was a valley in the middle of the mattress. The instructions stated that it could take up to 48hrs to reform. After 48hrs there still was a valley. I contacted Zinus. Zinus told me it could take up to 7 days. Then Zinus told me that any other concerns need to be conveyed to Sam’s Club. After 7 days there still was a bit of a valley but we decided to give it a try. Some of the reviews did state that sleeping on the mattress and working it a bit did help it reform. 17days later I checked and the valley is still there. This seems like it could be easily avoided if the mattress was just rolled up and NOT fol...
Drew Johnson
164 reviews
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  • 2 out of 5 stars
    2 out of 5 stars review
    Verified Purchase
    5/19/2025

    Do not buy this mattress if you are looking for a

    Very disappointed in my mattress purchase. The mattress is not firm like it stated it would be. When sitting on the edge of the bed, it has no support at all.
    Emmi
    Originally posted on
    zinus.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    5/26/2025

    Teacher review

    The mattress is firm but not overly firm and very comfortable. I've been borrowing a friend's zinus mattress for a while now, and can't wait to only use my own! I don't notice the tea scent, and it doesn't bother my cats.
    Kristopher K
    Originally posted on
    zinus.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/24/2025

    Fantastic Mattress and Great Night's Sleep!

    Fantastic mattress! I have been through several top quality (high cost) brand mattresses and this one is my favorite. I sleep soundly and wake up feeling refreshed!
    Dawn H
    Originally posted on
    zinus.com
  • 1 out of 5 stars
    1 out of 5 stars review
    12/3/2023

    ZINUS Night Therapy 12" Med Memory Foam Mattress

    I wish I hadn't bought this. It doesn't have much support. It's a very squishy mattress.
    Customer
  • 5 out of 5 stars
    5 out of 5 stars review
    3/7/2026
    This might be the best mattress I've ever owned. It is just as good as the $2k ones if not better.
    Brian
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/6/2022

    Good Purchase

    Very good mattress. Firm, but not hard.
    Quail
  • 5 out of 5 stars
    5 out of 5 stars review
    4/8/2023

    Zinus mattress

    We absolutely love this mattress. There’s no bouncing when you roll over. It is cool.
    Mertie
  • 5 out of 5 stars
    5 out of 5 stars review
    2/12/2023
    Love this mattress! A must buy for all my beds
    Tball
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/25/2022

    Sooo comfy

    So comfy I wish I had purchased one for myself!
    Hicks55
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    3/14/2023

    Zinus mattress

    Excellent product , great quality, great height, easy to manage
    Noemi
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    3/14/2023

    Mattress

    So far this mattress is good. It is a firm mattress and will take getting use to. I think it will be fine
    Phyllis
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    12/23/2023

    Great bed for the $

    This is a very nice bed- we bought it for a guest room and wound up using it ourselves. No smell like some of the foam beds
    Me
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    4/28/2025

    Great value and comfort

    Affordable, cool, comfortable! Waking up well rested and pain free. Getting much better sleep scores from my Garmin Fenix 7X!
    Hcry4
    Originally posted on
    zinus.com
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    6/18/2025

    Sleeping like a baby

    Perfect amount of firmness and support. I don't sleep hot. I slept like a baby ever since buying this mattress. I highly recommend it.
    A Warren
    Originally posted on
    zinus.com
  • 4 out of 5 stars
    4 out of 5 stars review
    Verified Purchase
    12/8/2022

    Great price

    Love how firm it is. Have not measured to see if exact inches thick. Price was right. Easy to unbox/set up.
    klynnd
  • 5 out of 5 stars
    5 out of 5 stars review
    Verified Purchase
    5/28/2025

    Perfect mattress

    Great mattress! Only slept on it for a week, but love it. Just the right amount of firmness & nice cooling. Recommend this to anyone.
    MRNew
    Originally posted on
    zinus.com
  • 2 out of 5 stars
    2 out of 5 stars review
    1/11/2024

    REALLY firm, not medium firm

    Really firm, not medium firm and hard to sleep on. We bought a mattress pad with cushion but it's still too firm. Bummed to have used it less than a year and need to replace it with something less firm.
    SoreBack
  • 5 out of 5 stars
    5 out of 5 stars review
    6/1/2022

    Sleeping in heaven!

    [This review was collected as part of a promotion.] This mattress is the best thing that has entered my life in a long time. It’s so comfortable I actually can’t put in words to be completely honest. All I can say is I would highly recommend this mattress as I’ve never slept better!!!
    Robpolo19
    Originally posted on
    Mellow Home
  • 5 out of 5 stars
    5 out of 5 stars review
    7/3/2025

    NO MORE PAIN OR INSOMNIA!!!

    I honestly don't know how I've lived without this mattress!!! I must have gone thru at least 4 previous mattress's that claimed to take away pain on pressure points and help with insomnia and none of them did until now! I have haven't slept this well since when I was a baby! It is such a joy to get a full night's sleep and when I have to get up in the middle of the night or in the morning not to have joint pains on top of my insomnia! Whoever created this mattress is a genius and if you ever have a commercial about this mattress please have me as your spokesperson I won't even take a dime I would just rave about this mattress it is that fantastic!!!!!!!
    Kelly Clouds
    Originally posted on
    zinus.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/5/2022

    Very Comfortable Topper

    [This review was collected as part of a promotion.] I love this mattress topper and it is firm but not too firm and it is just right.it has given me a better nights sleep while it alleviates pain and also stiffness by the pressure on the mattress.it made with breathable materials that helps keep body temperature from heat buildup for a cooler nights sleep.the topper is made of a great thickness and I love how this topper adds height to my bed.
    Daisycreek
    Originally posted on
    Mellow Home