Had an older hotspings that finally died. Went out looking to replace but the cost was shocking for what they get these days for hot tubs. Found this on sale online for $5999. I couldn't be happier. Excellent quality and great support. Had a wiring issue on my end and the help desk was great in assisting me. All the jets and lights work perfectly. Is big and took 8 guys and a skid loader to get it moved into position. When they say curbside delivery, that's what they mean. Shipping company barely had it out of the road. Wouldn't accept extra to move it closer.

First, we planned ahead for this hot tub in our backyard. We designed/engineered and installed the electricity and patio in preparation for the Sam's Club hot tub and pergola. I called the manufacturer a few times to make sure I understood the technical specs. of the tub and conveyed the information to my electrician to ensure proper wiring. We ordered this spa in January and it was delivered in late February 2019. It is the centerpiece of our backyard with a Sam's Club pergola and lighting. I didn't expect to be impressed with the Blue Audio/BT-ready stereo system, but the sound is immersive with deep bass and a balanced midrange. My wife and I enjoy this hot tub morning, noon and night. It gets hot here in New Mexico, so we turn down the hot tub temperature to 95 degrees in the summer and relax. We installed a retractable awning and curtains on the pergola which provides shade from the sun and privacy from neighbors. One can even find 'Spa Radio' music online and stream relaxing and meditative music; that and a cup of coffee or tea makes for a truly enjoyable morning experience. Out of curiosity, I went to a local spa retail store to buy chemicals for the spa and get advice about disinfecting and maintaining the municipal tap water. I was shocked at the prices of retail tubs with fewer features; the average price of inferior hot tubs at that store was $9,000. Bottom line: this spa is a well-made American hot tub with luxury features sold at a deep discount through Sam's Club. Don't believe the grumblings of a disgruntled naysayer posting negative comments about this hot tub or the manufacturer. We love everything about this product and the complementary Sam's Club pergola and LED lights. Listening to music, online radio, new age ambient soundtracks or whatever is on your smart phone is completely awesome. I highly recommend this hot tub - especially at the remarkable sale price - with free shipping.

I waited a year to leave a review. I wanted to take the time to be sure everything was going to be ok. When making my decision based on reviews, I decided most happy people are probably not coming back to leave reviews. If that many people are unhappy, how could they possibly be still in business or Sams still selling a miserable product. Anyway, I live in Maine, and we survived -30-degree temperatures and everything. After about 2 months I had one cracked water pressure adjusting valve. I called the number in my instruction book explained what piece I was talking about, and they sent me two parts that it could've been free of charge, and I swapped it out myself. I then called and asked for that same part again just in case it happened in the winter, and they agreed and sent me another, but no problems afterwards. So here it is approaching my one-year mark on August 8th and we just love everything about this hot tub.

Just finished setting up my Everlast Grand Estate Spa. No water in it yet. I wanted to get a spare filter and cannot find it anywhere. 4 7/8" diameter, 12 13/16" length.... very oddball size. Sat on customer service hold 15 minutes and gave up. Going to keep trying to find a filter source for this next week and then tell Everlast Spas to come and get it. So far, I am going to NOT recommend this product to a friend.

We bought this Spa when it was on sale for 5899 and glad we bought it at that price and not full price. Looks great, lots of jets and power, great features. The speakers are weak, do not sound great but who doesn't have extra blue tooth speakers around? The worst part is the service, takes forever to get ahold of anyone but when you do they will eventually send out a repair service. We had several issues when we hooked up it up but nothing to keep it from operating. They finally sent a service out and they fixed what they could but the steps still need attention. I have emailed multiple times again and no response, not sure what to do from here on out but rest assure I will handle it.

We purchased this everlasting spa & it was manufacture defective,it leaked in 3 places the Bluetooth was not functioning right, we had a guy come out to check it out and decided that we need to return it, we waited 2 months for the vendor to pick it up and they never contacted us, my husband decided to rent a truck with a trailer and called 4 guys to help us load it up on the trailer,and took it to our local Sam’s club in order for us to get our money back, I have at least 12 emails from sam’s representatives and they approved the return but was pending on the Vendor to arrange for the pick up, they never called me or email me to arrange for the pick up. Almost 9 thousand dollar was stuck at Sam’s. The manager in Surprise was very helpful and kept apologizing to my husband, we got our money back on the credit card after all the hassle and inconvenience and a lot of stress and headache and lots of phone calls. We are not recommending this Spa .

Purchased in October 2022, and now it's February 2025—I'm furious. I had a great experience with an older model from this same manufacturer over a decade ago. I assumed they'd only improved. Instead, they've cut corners with cheap components and outsourced support. My decade-old spa had only minor issues; this one arrived faulty, flimsy cover, speakers died within months, and a main controller board that I had to pay for and replace myself -- and I'm still having problems! Their warranty process is a total sham, smoke and mirrors. Despite their market dominance, it's all pump and dump. I'm returning it to Sam's Club as soon as I can figure out how. Buyer beware. Note: Sam's is requiring me to upload a photo, so here's when it actually worked.

I have had the spa for over a year now and had a couple of problems after 3 months of owning the spa. I have called to get warranty work done, they had me take pictures, send an email of what the problem was, and it was a bit of a hassle but I did it anyway. I finally had a person call me to schedule repairs after 6 months of calling multiple times and said he didn't know how to fix it and he would be back in a week. Guess what I never saw or heard from him again. Called Strong Spa to see when the guy planned to come back as it had been about 3 or 4 months. I was given a free filter for my troubles lol, and was told they would send someone out. Here we are a year of owning the spa and still no word from anyone after multiple calls again. I have called and left messages before winter hit and never heard anything. Now summer is here and still no word, now my warranty is expired. guess they never had a warranty to begin with. If you are thinking about a spa don't go this route it's not worth it. Not sure what to do at this point. thought about calling my credit card company to see if I can take repercussions on that end. hope this was a fluke but highly doubt it.

We are extremely happy with our purchase. We have had it about 2 weeks. Love the steps, the blue tooth and changing colors of lights. The adjustable jets are a good feature according to your preference. The delivery was very smooth. The lounger position is helpful to my husband's back issues.

first fill, 2 leaks 2nd fill another leak, 3rd fill s[till another leak, after 5th leak it leaked on the control unit and blew the 50A breaker, replaced ecu w/o fixin' leak, same problem, dryed out ecu took apart w/fall siliconed leak.we have to wait 2 days before use. 20 min. is our total time in this unit after having it for 2 months. $500 to remove wall and replace it. go figure !