Hi Angela, thank you for sharing your experience, and we&#39;re sorry to hear that the Henckels Forged Accent Cutlery set didn’t meet your expectations. <br />The Forged Accent is dishwasher safe, hand washing is recommended due to the high heat and harsh detergents in a dishwasher be harmful to your knives over time.<br />What you described isn’t the experience we want our customers to have, and we’d appreciate the opportunity to take a closer look at your set.<br />If you’re open to it, please submit a request through our Warranty Support Center and include photos of the knives in question, so our team can review and assist you further:<br />https://www.zwilling.com/us/magazine/support-center.html?dl&#61;warranty<br />Thank you again for bringing this to our attention.<br />Sincerely,<br />Henckels