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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars
2,804 ratings2,804 reviews
  1. 5 stars76% (2,128)
  2. 4 stars10% (290)
  3. 3 stars5% (145)
  4. 2 stars3% (81)
  5. 1 star6% (160)
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Showing 741-750 of 2,804 reviews
Feb 26, 2019
Reviewer name: Sierra Sleepers
5 out of 5 stars
5 out of 5 stars review

Satisfaction

We were happy with the tempur pedic mattress we purchased twenty years ago. We wanted a quality product again; we are enjoying the comfort and supported provided by our new tempur pedic. Unfortunately, the removable cover is slippery and causes our mattress pad to slide and bunch up during the night.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Oct 8, 2018
Reviewer name: Amanda Elizabeth
5 out of 5 stars
5 out of 5 stars review

The perfect hybrid of coils and foam!

I used to have a foam mattress that came in a box and my husband complained all the time about it. He always complained there wasn't enough support and his back hurt. Every minute of sleep as a new mom counts am I right? I never understood what it truly meant to be tired until I had a baby. The ProAdapt series has been such a savior for every precious minute of sleep that I can get. The ProAdapt series comes in three variations of the soft, medium, medium hybrid, and firm. I went with the medium hybrid which now has the combined technology of foam and coils. I love the support of the coils with the ultra-luxe comfort of the foam. It has a cooling technology and my favorite part is the zip off cover. Having a little one, there is a soon to be accident around the corner it seems like and having that option is game-changing. It seriously feels like you are sleeping on a cloud. I don't have any back problems and I actually feel rested. I'm in and out a lot of my bed to feed my little one at night and I never stir my husband. If you are in the market for a new bed I highly recommend checking it out! Also loved the white glove delivery up to my second floor! I am truly a convert!

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Sep 4, 2023
Reviewer name: Sadden Customer
1 out of 5 stars
1 out of 5 stars review

5 to 7 to 10 to 14 day customer service nightmare!!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Feb 5, 2019
Reviewer name: Memory foam Transition
4 out of 5 stars
4 out of 5 stars review

Comfortable

So far so good. The foam mattress conforms to your body as you move in bed and you don't feel your partner moving around during sleep. It takes a little time to get used to going from a "regular" mattress to a memory foam mattress, so I only gave it 4 stars because we haven't had enough time to fully evaluate it and if the mattress maintains its shape over time. We have only used it for about 2 weeks.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Aug 16, 2020
Reviewer name: Skipper
5 out of 5 stars
5 out of 5 stars review

Pro Adapt way to go

I am not one to post reviews but I also believe to give credit where credit is due. I didn't know what to think about spending this kind of money on a mattress but I can tell you I will never own a different brand. It literally is the best sleep and has helped my sever back pain. I give it 7 stars.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Oct 23, 2023
Reviewer name: Unhappy
2 out of 5 stars
2 out of 5 stars review

Expensive to buy- do your homework

Not an easy process to file a mattress claim. You will be denied unless "there are 3/4" (inch) or greater visible indentations". Proper forms and photos were sent. Mattress is 2 years old. It's a lot of trouble to get nothing in return. The standard I paid for is not the standard of service I received . Claim was denied. Make sure you are aware of what you are purchasing and will get for the huge amount of money you will spend for a mattress .

Review from tempurpedic.com
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Feb 6, 2024
Reviewer name: Sleeping with Gratitude
5 out of 5 stars
5 out of 5 stars review

Worth the Investment

I look forward to my bed now and it's been worth every penny to have a good quality mattress and pillows after suffering on an oversized sponge of sorts for the past few years. I no longer worry about sliding into a chasm when my husband is next to me, or turning over in sections, edging to the firm part on the edge. My body is now in better alignment and I get much more restful sleep.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701
Oct 1, 2021
Reviewer name: The Man the Miss of legend
5 out of 5 stars
5 out of 5 stars review

Comfortable and Nice

My first purchase this product from our lovely furniture store Little pricier but after the first night try on new bed I wake up the next morning feeling so much different with my old mattress Only thing I can said what I have been missing the last 20 years with my old mattress

Review from tempurpedic.com
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Oct 6, 2018
Reviewer name: No more hip pain!
5 out of 5 stars
5 out of 5 stars review

This Mattress has changed my sleep!

I was hesitant at first, I had heard that Tempur-pedic's could be hot to sleep on, and I am a very hot sleeper. I was also concerned it may be too firm, I like fluffy clouds, ha. However, I was so pleasantly surprised the first time I laid on it, how it literally felt like it was holding me. I have trouble with my hips hurting when I sleep, and this is the most comfortable bed I have ever slept on. I don't toss and turn anymore, and I don't wake up in night sweats. My husband also likes that it doesn't make noise when he gets up earlier than me in the morning, so he doesn't wake me. It is heavenly!!

Review from tempurpedic.com
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Aug 30, 2023
Reviewer name: SHA1978
1 out of 5 stars
1 out of 5 stars review

Second Temper-Pedic

We originally purchased a Tempur-Pedic with a 20 year warranty. After 14 years the mattress sagged. It was replaced in 2020 with a ProAdapt hybrid. I recently started waking up with lower back pain and I noticed the mattress was starting to sag causing my lower back pain. Just 3 years old and starting to sag! I am not happy with Tempur-pedic at all. Now I'm in the market for a new mattress. Unfortunately, I will not be seeking another Tempur-pedic.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713598217701