I purchased a bed from temper pedic about 2 years ago.Because my wife was having back surgery. It has been the most expensive and uncomfortable bed I have ever purchased. I get more comfort from a bed In a box. Do not waste your money on a temper pedic, mattress or bed frame. I contacted them about my warranty they were no help. I feel that I got a defect mattress because I am well past the breaking in period. If I could have gave zero stars I would have.

After a mattress we had for 2 years and another we tested out for a couple months my pain has gone away with my Tempur pedic mattress almost instantly. I was having restless nights and now sleep like a baby. I am so happy with my purchase! Also bought the pillows and my husband and I love them as well.

I did not expect my new mattress to dramatically change my sleep. My old one had become saggy in the middle. I frequently woke up feeling uncomfortable, with a crooked neck or achy legs. I was shocked after my first night on my firm mattress. I didn't wake up in the night feeling uncomfortable. I didn't have to constantly readjust my position. I slept so much better I noticed I was having long, detailed dreams. That hadn't happened in a long time.

[This review was collected as part of a promotion.] Sleeping on a Tempur-Pedic has been an end all. An exceptionally satisfying experience. Knowing I no longer have to look for a better mattress is calming. I'm getting the sleep I want and need. Waking up without aches and pains as most of us experience as we age, is such a bonus. This mattress just envelopes you with support. I love not thinking about how tired I am each morning. Tempur-Pedic completed my search in a very rewarding offer of comfort.

I chose TempurPedic primarily because I needed to try the mattress before I bought it. There are many "highly rated" mattresses that only are available online but I was not going to buy "sight unseen". The Flagship store associate added value to my purchase with her clear explanations and patience while I debated which firmness to get and went back and forth between the displays. There was also good followup because I did not purchase during my initial store visit and had additional questions. The "White Glove" delivery and 90 day trial were also important factors in my decision.

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

Bought the pro-adapt soft because we needed a soft bed. The bed we tried out in the store was sooo comfortable. Our new bed has yet to feel soft. We still toss and turn. Our old pillow top with memory foam topper was more comfortable than this bed. Unfortunately, even with the 90 day guarantee, there is not one softer. So we are stuck.

So far so good. The foam mattress conforms to your body as you move in bed and you don't feel your partner moving around during sleep. It takes a little time to get used to going from a "regular" mattress to a memory foam mattress, so I only gave it 4 stars because we haven't had enough time to fully evaluate it and if the mattress maintains its shape over time. We have only used it for about 2 weeks.

I'm a light (110 lbs) side sleeper with mild lower back pain. Initially I bought the classic medium thinking it would be the best fit for my needs, however within a few weeks it felt like it was sinking so I exchanged it for the Pro Adopt Firm. At first I thought I made a huge mistake because it felt like I was sleeping on a board and gave me shoulder pain but after 3 months it is a dream!! I was worried it would continue to bother my shoulders but now I don't have any pain with all the comfort of a firm mattress. If you like a firm mattress and have lower back pain this is for you but you must give it the full 90 days to adapt to your body. It's a firm cloud that will last!

I've had the Pro Adapt Firm model for a few weeks and at this point the mattress has exceeded my expectations. The first couple nights took some getting used to because of the firmness and the memory foam feel. Each night the bed becomes more comfortable and supportive. It's been such a long time since I actually didn't want to leave my bed in the morning and I look forward to going to sleep every night. Def not cheap but I look at it as a solid investment in my health and quality of life. Worth every penny.