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Customer reviews for Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-Adapt Medium Hybrid Mattress
4.4 out of 5 stars
stars
1,837 ratings1,837 reviews
  1. 5 stars70% (1,283)
  2. 4 stars12% (227)
  3. 3 stars7% (136)
  4. 2 stars5% (88)
  5. 1 star6% (103)
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Showing 521-530 of 1,837 reviews
Mar 21, 2023
Reviewer name: Sleeping Well
5 out of 5 stars
5 out of 5 stars review

Finally sleeping all night!

i bought the pillow with the mattress and glad I did. They work together to align my body perfectly. No more knee pain or sinus congestion waking me in the night. Worth every cent! It takes at least a week to "break it in". The mattress is hard the first few nights- I was advised by my sales person to walk on it- yes- stand on it and walk on it! it is essential in getting the mattress to the feel of the same you laid on.

Review from tempurpedic.com
Helpful?6589X5AB37CP13598067664
Oct 6, 2020
Reviewer name: Dream Weaver
5 out of 5 stars
5 out of 5 stars review

Like Heaven

[This review was collected as part of a promotion.] I did not know what I was missing for all these years..... Words can not describe the level of comfort & rest I feel now when I go to sleep! It was worth every dollar spent & I will never sleep on anything other than a tempurpedic! You must experience it to truly understand how comforting this bed is. No more sleepless nights & my aches & pains are gone! I wish I had bought this bed sooner!

Review from tempurpedic.com
Helpful?6589X5AB37CP13598067664
Oct 20, 2020
Reviewer name: Happy Tempur-Pedic-owner
5 out of 5 stars
5 out of 5 stars review

Best Mattress

[This review was collected as part of a promotion.] I love my new Tempur-Adapt, it is extremely comfortable. Right from the start I have had no problems with adjusting to the new mattress. I believe it is so much better for my back pain, I now look forward to going to bed. I will never buy anything but Tempur-Pedic.

Review from tempurpedic.com
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May 27, 2019
Reviewer name: Unhappy Sleeper
1 out of 5 stars
1 out of 5 stars review

My back has been hurting ever since i bought the mattress.

My experience has been bad. I bought the mattress from a local mattress company. When I started to have back problems, I called the number for Tempur-Pedic that said "Need Help? Talk to a sleep Expert." They refused to help me other than to tell me to call the mattress store since I did not buy the mattress direct from Tempur-Pedic. When one spends a lot of money to buy an expensive mattress, one would want to try it out first and you can't do that by ordering it directly from the manufacturer, I would think. I think I got the run around from Tempur-Pedic. I spent a lot of money for an expensive mattress and they only were willing to talk about if there was a factory defect. A back problem was a "comfort" issue and I was told to call the mattress store. The most useful comments suggested below says to contain specific information: How this product has changed my life: I have a back problem now. I don't know if it was coincidental with the purchase of the Tempur-Pedic mattress. But despite giving a phone number to call for help, I felt that they blew me off. Things you love about it: Nothing Things you don't love about it: I spent a lot of money to get a superior mattress, and I don't know if it is contributing to my back problem or not, but Tempur-Pedic in my opinion is giving me no useful help.

Review from tempurpedic.com
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Jul 5, 2019
Reviewer name: BobRoaiw
5 out of 5 stars
5 out of 5 stars review

Inviting

Well, first, we have not had the mattress and base very long, and it is possible that any review would differ over a longer run. Having said this, it appears that my wife and I (on a King long twin) bed, sleep more soundly. My wife has had serious back surgery, over the years, and it also seems that her constant pain is somewhat reduced using this mattress. I work out and push myself. I find that various positions of the base allow for more comfort dealing with exercised- pushed muscles. Our previous mattress was a very good and expensive latex and while the Temper-Pedic allows for a better sleep, I do miss an edging, as it provided a more substantial mounting into bed, especially since my wife and I are on the shorter size. I have figured it out, that is, getting into bed, but if one uses, say, bamboo sheets or other slippery ones, there is always the fear of sliding back to the floor if the mount is not successful. Thankfully, this has not happened, and the base is as low as it goes.

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Jun 20, 2021
Reviewer name: Still waiting
3 out of 5 stars
3 out of 5 stars review

Not comfortable. To firm.

When I called the salesman said to wait awhile and it will soften up. One month later, I am still waiting and hoping it will. Seems to firm for a medium. Has not been life changing that's for sure. When I say I do not recommend, I am only referring to the medium mattress.

Review from tempurpedic.com
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Oct 28, 2024
Reviewer name: J Smith
2 out of 5 stars
2 out of 5 stars review

Does not hold up as well as cheeper product

I've owned my Adapt for a little less than 3 years. It is currently sitting on a support system rated to hold up under 500 pounds on each side. The mattress has gone nearly flat under weight in the mid section creating a lot of back pain for both my wife and I. We put in for a warranty claim and were turned down because we didn't have their base under it. The mattress was great while it lasted (a year before I started having issues and 2 and a half years for my wife), however, for the increased price of the mattress plus the support system required for it to not fall apart is too high in comparison to cheaper mattresses that are just as comfortable and last longer without the additional cost of a high tech support system.

Review from tempurpedic.com
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Dec 18, 2023
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Mattress cracked and customer service will not honor warrant

Mattress was wonderful and loved the product but now after three years it has started cracking vertically and horizontally. Filed the proper claims process and was immediately declined stating the discoloration on the under cloth (which cannot be washed) was the cause due to a spill. This stain was actually caused by sweat due to the heat that retains in the memory foam and now the claims department stated there is nothing they can do or help with. Needless to say I will not purchase another tempurpedic mattress again due to this customer service and warranty response to not guarantee their product like they claimed. 10 year warranty was not upheld and quality and customer assurance is not their top priority.

Review from tempurpedic.com
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Jan 10, 2024
Reviewer name: Auntie Kay
3 out of 5 stars
3 out of 5 stars review

Love the comfort, not the heat

The mattress is so comfortable. I love the way it supports my body, but I am sleeping very hot on the mattress, and that I don't like. I previously had a memory foam topper, so didn't think this would be an issue, but it is. What to do, what to do...

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Jan 3, 2024
Reviewer name: aching sleeper
1 out of 5 stars
1 out of 5 stars review

TEMPUR mattress

I am struggling with my new mattress. Even though it is 'Medium' it is much too firm. I have not been able to sleep well & frequently have a back ache in the morning & my hips ache throughout the night so I have to turn from one side to the other. I am being told to give it 30-60 days for the mattress to adapt to my body. Very disappointed with this experience.

Review from tempurpedic.com
Helpful?6589X5AB37CP13598067664