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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 461-470 of 586 reviews
Sep 28, 2024
T H
5 out of 5 stars review

Verified Purchase

Nice

Easy to use

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Dec 31, 2023
Amanda
1 out of 5 stars review

Verified Purchase

You get what you pay for

Poor battery life

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Amanda,<br />We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br />Denise

Dec 29, 2023
Blue
2 out of 5 stars review

Verified Purchase

Suction

Not much suction

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Crystal

Dec 22, 2023
Rob b
1 out of 5 stars review

Verified Purchase

Battery was aweful

Horrible battery life

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Rob,<br />We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br /><br />Denise

Dec 22, 2023
BobR37
4 out of 5 stars review

Verified Purchase

charging connection in bad place when hanging

works great

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Bob,<br />Thank you so much for taking the time to leave a review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met. We apologize for the inconvenient placement of the charging station. We hope that you will continue to enjoy it! <br />Denise

Dec 26, 2023
Happy Aggie
5 out of 5 stars review

Verified Purchase

Convenient, handy and works well

Handy vacuum

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Angie,<br />Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.<br />Denise

Jan 21, 2024
Shanie
2 out of 5 stars review

Verified Purchase

I wouldn’t buy again

The suction is weak

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Dear Shanie,<br />We apologize that our service did not satisfy your expectations. Your feedback is very important to us and we would like to earn another chance for your business. Please email us at service&#64;eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly. <br />Denise

Dec 2, 2023
Unhappycamper
2 out of 5 stars review

Very underpowered battery

The build quality of this vacuum is decent, but the battery is ridiculously under-powered. Using the highest suction setting, after only 4 minutes, the power meter went from 100% to 15% and then at 5 minutes, the power shut off. I didn't get a chance to finish cleaning even half a room.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Dear Customer, <br />We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service&#64;eproselect.com or call us at 1-888-858-9100.<br /><br />Sincerely, <br />Customer Service

Apr 28, 2025
Sam
3 out of 5 stars review

It's not a Dyson, but has some redeeming qualities

Comparing this to my Dyson v7 stick vac, I'd say the two biggest cons is the lack of suction and the design of the main roller head. Most Dyson's come with a "fluffy" head for hardwood, and a standard roller head that's better on carpet. This only has one main rolling head with soft bristles that don't really beat into carpet/rugs well. Floor edges are a bit tricky due to the wide margins on each side of the brush roll. It also struggles at time with larger pieces (think dog kibble sized). Not sure if that's a roller head issue or lack of suction, but those items get kicked around in the roller head and then fall out at the end of the vac session. On the pro side it comes with a ton of awesome attachments, the small roller head did an amazing job on our couches. It has an extra battery. The wall mount actually holds all the attachments. There's a light on the head that reveals dust in its path. There's so many things I like about this vacuum I'd love to see them do an improved model in the future with better suction and floor rolling heads. This has made a great quickie vac to pair with our corded vac until we can afford to upgrade to one of the current-gen Dysons.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Dec 10, 2023
kars
1 out of 5 stars review

It looks and feels like a toy. DO NOT RECOMMEND

It was like a fisher-price toy. We fully charged the battery to 100% and it literally lasted 6 minutes total before it was nearly out of power. The ePro Select did not perform as described. Maybe mine is just a dud, but, that would speak volumes of the company's Quality Checks. Sad, because I did want this to work for us. Do no recommend at all.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br /><br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br /><br />Our model features a detachable battery that can found at https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_7 which we would recommended for larger homes and frequent cleaning. <br /><br />Again, if you have any further questions or concerns please reach out to us at 888-858-9100 or service&#64;eproselect.com. We are happy to troubleshoot and make your experience better! <br /><br />Sincerely,<br />Denise