Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

Member photos

  • +353 images
Sort by |
Showing 171-180 of 586 reviews
Jan 29, 2024
TONY
1 out of 5 stars review

Verified Purchase

U

Battery quit charging after the first use

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Tony,<br />Thank you for leaving a review. We apologize that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins depending on the speed and attachments that are being used. <br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise

Feb 5, 2024
Katchickb
4 out of 5 stars review

Verified Purchase

Good for the proce

Good for the price. Wish the auction were stronger and wish the main pole was shorter. Makes it awkward to handle.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. Thank you for bringing these suggestions to our attention and leaving a review. We’ll strive to do better. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.

Sep 2, 2024
TK
5 out of 5 stars review

Verified Purchase

Great vacuum!

This vacuum is so convenient and works well on our hardwood floors, tile and rugs. The kids use it and love it— that’s a win!

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met. It is a win when the kids love to use it as well!

Dec 18, 2023
Bertha B
3 out of 5 stars review

Verified Purchase

Too heavy, low charge time

We just opened the box yesterday, and I used it after it was fully charged. I thought it was very heavy and I am surprised that the charge doesn’t last very long.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Bertha,<br />Thank you for taking the time to leave us a review. We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you.<br /><br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br /><br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. The link is https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1 <br />Denise

May 17, 2024
C Michele
2 out of 5 stars review

Verified Purchase

Not Sturdy Enough

The flex adapter keeps on flexing! The whole time I'm trying to vacuum the carpet the thing is bending as if I'm trying to go under something. I haven't used any other tools yet.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for taking the time to share your feedback. We are sorry that your experience was not as expected. We suggest only using the flexible, bending adapter when you need to reach under furniture. It&#39;s meant to help get under tight areas, but for vacuuming open areas we suggest only using the motorized floor head. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Apr 13, 2024
Laladaye
5 out of 5 stars review

Verified Purchase

Nice small vacuum

I like this little vacuum. I am older and bought it because it is small. It is a tad heavier than I expected but does a good job and has good suction. Love the pink!!

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Dec 21, 2023
MM
5 out of 5 stars review

Verified Purchase

Happy Customer

Easy-to-use, lightweight, and the light is a huge plus. It has 3 settings. The battery runs our fast but you do have enough time to vacuum a pretty large area. I am very pleased and happy with this purchase.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Thank you for taking the time to share your great review! We are glad to hear that you are pleased with your vacuum. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can find them at https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br />Denise

Jan 30, 2024
Seun
5 out of 5 stars review

My goto vacuum everyday

I Love my pink vacuum cleaner, it suction is powerful on hardwood floor and on the carpet. Am able to reach under my beds without pulling a cable cord and it swerves easily. My daughter loves to vacuum on Saturdays with this.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to share your positive experience with us! We are glad to hear that you and your daughter are enjoying your vacuum. Your feedback is valued and serves as motivation for us to continue delivering the best products and service!

Sep 15, 2024
liskinne
3 out of 5 stars review

Verified Purchase

So-so vacuum

I purchased this vacuum to help with pet hair. Battery charge doesnt last very long and the clip that holds roller dalls out frequently. It clicks in but doesnt seem to stay.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Hello, this is Crystal with customer service. We always aim to deliver a great experience, and we regret it when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service&#64;eproselect.com or call us at 1-888-858-9100.

Dec 18, 2023
Peyton
4 out of 5 stars review

Verified Purchase

Weak battery charge

Like the vacuum. It picks up dirt really well. Its very quite. Battery does not last very long. My house us 1780 sq ft and I can't get it done on one charge. Hate that part of the the vacuum.

Helpful?5T0F8I9Z48JM13597917327
reply from Epro Team

Peyton,<br />Thank you for taking the time to leave us a review. We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com to try to troubleshoot it further for you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. The link is https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1 Denise