Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries

Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for

ePro Select Cordless Vacuum with 2 Removable Batteries

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3.9 out of 5 stars

stars1,075 ratings586 reviews

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Showing 111-120 of 586 reviews

Nov 9, 2023

Starr

1 out of 5 stars review

Verified Purchase

Don’t buy this vacuum

This vacuum has low suction, you have to have it on highest setting to clean up anything. I’m very disappointed with this. My husband threw away the box or I would have returned it. It wasn’t worth the money.

Helpful?

reply from Epro Team

Dear Customer, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Sincerely, Customer Support

Nov 18, 2023

3 out of 5 stars review

Verified Purchase

Light vacuuming only

The battery does last for an extended period of time, the suction however in our experience has been okay or adequate at best so if you are looking for a rechargeable vacuum for very light work this is it.

Helpful?

reply from Epro Team

Dear Customer, We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service@eproselect.com or call us at 1-888-858-9100. Sincerely, Customer Service

Feb 17, 2024

Dusty

4 out of 5 stars review

Verified Purchase

great little Vac. for the money.

has good suction and runs longer than my old vac. I only used the vac. one time so far .don't care for the flexible bending adaptor too hard to guide the direction. Perhaps I'll get a better control in using it.The led light blinks on and off. It would be great if it stayed on all the time.It's a work in progress.But it has better suction than the Dyson that I had.

Helpful?

reply from Epro Team

Dusty, Thank you so much for taking the time to share your positive experience with us and giving us suggestions! We are glad to hear that you and your cordless vacuum. Your feedback is valued and serves as motivation for us to continue delivering the best products and service! Denise

Sep 21, 2024

Christina

5 out of 5 stars review

Verified Purchase

Lightweight and Functional

I recently purchased the Epro Cordless Vacuum Cleaner from Sam’s Club for our small office, and it has been a great choice. It's lightweight, making it easy to maneuver, and highly effective for quick cleanups. The accessories and caddy are a nice bonus, keeping everything organized, and the extra battery ensures we never run out of power mid-clean. Overall, it's been perfect for meeting our office’s cleaning needs.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

May 16, 2024

Karen Dale

1 out of 5 stars review

Verified Purchase

Poor quality, waste of money

The batter will run for about 15 minutes and then you have to charge it, which takes forever. I would never buy another .

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. Thank you for leaving a review. We apologize that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you

Mar 28, 2024

GigiB

5 out of 5 stars review

Great gift for Spring Cleaning!

Bought one for my niece in NY because I love mine so much. She has 5 cats and a new dog. This cordless stick and hand vac comes with lots of tools to pick up all that pet fur!

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your cordless vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!

Nov 7, 2023

1 out of 5 stars review

Verified Purchase

Disappointed

Returned item, wasn’t happy, didn’t feel that it had a very good suction. Had to keep it on high and then it only lasted for 10 minutes before you had to recharge the battery.

Helpful?

reply from Epro Team

Dear Customer, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100. Sincerely, Customer Support

Nov 8, 2024

Rhiannon B

4 out of 5 stars review

Verified Purchase

Affordable but cheap quality too.

Affordable but cheap quality too. It works fine but not great. There are many attachments as an added benefit with the best part being the second battery. This is mandatory as one batter does not run as long as advertised.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We always aim to deliver a great experience, and we regret it when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service@eproselect.com or call us at 877-858-3776.

Nov 18, 2023

Joseph Bolubasz

4 out of 5 stars review

Verified Purchase

Powerful but Loose

Motor runs well, charges relatively quickly and really picks up items well. The only downside to me is the flexible stick portion for the vacuum piece is too loose, it feels like I am always trying to straighten it!!

Helpful?

reply from Epro Team

Dear Joseph, Thank you so much for taking the time to leave us a 4 star review and bringing this to our attention. We will use the feedback to make us better. We are glad to hear that your experience and satisfaction has been met. Customer Service

Apr 28, 2024

Jane

5 out of 5 stars review

Verified Purchase

Great item, so glad I bought it.

This little cordless vacuum is exactly what I wanted and works as advertised. So perfect for quick clean up after a meal or after dog or people 'track' in. Charge lasts awhile, although on high speed, it discharges quickly. The only time I use the highest suction is for kitchen rugs. It does a great job on rugs and hard floors. Haven't used it much on carpets but assume it does the job there as well, considering how well it cleans my throw rugs.

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.