We purchased 2 of these igen4500 generators and run them thru the tests. Everything works as advertised. Most generators with this power are usually so heavy one man can't pick it up but not the case with the igen4500. Reasonably priced for all the features it offers and extremely quiet. We were concerned about using it in the National Parks but it is within their guidelines. Love it!!!! Hate to say this but Honda will have to take the backseat.

Needed a quiet and dependable generator to power an RV and other household appliances. This is above and beyond. Super quiet and starts with the push of a button on the first try. No issues and no stalls. Out performs the Honda that is twice the price. Easy to use and easier to move and transport.

Just got the igen4500 and ran it through the break in. No metal whatsoever in the oil after the 1st hour. Changed oil and ran another hour with same results. Put a load on the generator and ran for another hour. Works great! No choke issues. This is a quiet generator and worth every penny IMO.

Upon receiving the shipped generator, it would not start. The problem was a plug for the engine's choke was not connected. I looked up on YouTube and saw how to fix it. Was called a common problem. Bought three generators and they all have had the same issue. After the fix it worked better than expected.

I just purchased this Generator and opened the box. I filled with oil and gas and read all the instructions. The first time starting the generator, I noticed fuel leaking from the bottom. I opened the side panel and noticed fuel leaking from the carburetor fuel bowl. I checked the bolt and it was tight. I took the bold holding the fuel bowl off and saw that the gasket was pinched and not inserted correctly. I flattened out the gasket and put the fuel bowl back on. I started the generator and let it run for 5 minutes with no leaks. I'm glad I was not out in the field using it for the first time when this happened. So far the Generator is quieter than I expected and runs smoothly. I will have a better opinion after running the unit for a while.

I am a mechanic and an electrician. The remote start/stop was (and is) very appealing. However, I feared a remote start meant an automatic choke that could fail. I read several accounts of others with the iGen4500 that, right out of the box, sputtered for a minute then stop, which meant shipping the genny to Westinghouse, and waiting 2-weeks without their genny. I wondered if these problems would be related to the automatic choke not working. Indeed, they were. Mine did the same thing. I went through the setup, started it, which sputtered for a minute then stopped. It was not going to restart. It sounded like the "automatic" choke was stuck closed. I opened up the side panel but didn't see anything that looked like a choke. Finally, I googled "iGen4500 choke problems". Score! Westinghouse had issued a service bulletin about this very issue. It showed how to manually move the choke (panel removal required), and presto -- it ran normally! The bulletin called this a temporary solution. "Step 2" was their "permanent solution", which required removing two more side panels (nearly 20 screws) and reattaching a harness that they predicted had become unconnected. Sure enough, it was disconnected. I reconnected it, buttoned it all back together, and now it works like it should. The connector makes a positive latch, so I don't believe this happened in shipping. No doubt it wasn't fully connected a the factory. This is the only reason I gave it 4 stars. Otherwise, I'm now happy. It is surprisingly quiet. Plenty of power for my Airstream. The remote works, Gauges are nice. Get one.

I just purchased the generator and the set up was very simple. I connected the battery, added gas and the included oil then turned on the fuel switch and battery toggle and then pressed start and it started immediately. I am in the process of the 5hr. Break in period utilizing varying loads up to 50% of maximum.

I just received this yesterday and have not had an opportunity to use it yet. I took it out of the box, connected the battery, put the oil an gas in and it fired right up. It is a lot quieter than I expected. I can't wait to go camping off the grid with this. When I pulled it out of the box, the oil fill cover caught on the box and the tab broke. I tried to glue it, but it didn't hold. But I'm pretty sure that was my fault.

This unit is a warranty replacement for one I bought in July 2021. Out of the box, the autochoke did not work. fortunately I found a video on YT that showed me how to fix it in about 10 minutes. Unit ran well and met my power needs for my 5th wheel trailer. Unfortunately, the inverter failed after about 125 hours. Warranty service is a hassle. WH's tech support line is not supportive. Finally took my unit to an Authorized Service Center and it took them several weeks to get a replacement authorized. After that WH shipped the replacement in a few days. Unfortunately the autochoke doesn't work on the replacement and the YT video doesn't seem to apply. Back to the tech support grind!

We just picked our purchase up today and started it and was very easy to set up and getting it running, easy to start, looking forward to using it with our camper. I believe this was a great purchase for us, My husband did a lot of research on this model before we purchased it, Very quiet running,