The unit came in a sturdy box and Styrofoam, everything was there that was needed to get started. Completed the minor assembly, Gave it some time to break-in using a electric smoker that would very the power for 10 hrs. Starts quickly and has performed like it suppose to. Oil change is not the easiest but the funnel does its Job.

After long research of many brands and gas verse diesel, I purchased the iGen4500DF for an installation on my 41' live aboard sailboat. The unit has many safety features and routing of the exhaust in a very safe and secure matter was a breeze! The unit is amazing compared to my older water cooled diesel generator! I would highly recommend this unit to anyone wanting safe, quiet and smart generator. It would also be excellent for an RV application. I originally ordered the DF version, but was shipped the non-propane model, however I did end up keeping the gas only model. Although I don't have the flexibility of two fuels, I am very satisfied. Keep in mind this unit is not some traditional break out the generator for a storm every 5 years generator. This is one that's made to use for long runs and operate sensitive equipment such as computers. I run my A/C reverse cycle AC unit, refrigeration, digital battery charger and other digital systems and it works so great!

I purchased the iGen4500DF and can't say enough great things about it. Quality of the generator is great. Love the full enclosure of this product - overall a clean look. Runs quietly even when being pushed to its max outputs. Would highly recommend this to anyone considering a portable and powerful generator.

This is a very quiet yet adequately powerful generator. I use it to power my home appliances, dehumidifier, small a/c unit and electronics during power outages. This generator is great for camping as well due to its low noise level, and it is fully capable of powering everything in my 24 ft. RV with a 15,000 BTU A/C unit. A great all-around generator, not too large and not too small. A great product.

I did a lot of research before I choose this generator. Being partially disabled I have trouble lifting and moving heavy items. This unit works for me. I wanted something to use while camping and for the power outages that we have every year. This has the POWER that I need. It's QUITE to run. I wont feel guilty running this and waking up the neighbors. I wanted DUEL FUEL, gas is getting stupid to buy these days. It is HEAVY, I knew that going in to it. A little over a hundred pounds. The TELE-SCOPING HANDLE fixes the problem of moving it around. This handle comes out of the bottom of the unit not the top. By coming off the bottom it gives you a much better angel to hold and move it around without using just your arms. The 2 LARGE HANDLES on the top make it easier to lift.( My son lifts it for me when I can't) The REMOTE is a really nice feature. No pulling a cord to get it started. There is one but just as a backup to the backup. I don't have to get up in the morning when it's cold outside to start the generator. Now I just push a button and bingo. I can run my microwave and furnace and anything else I want. I can start my day with a nice hot cup of coco and not set a foot outside. NO NEED FOR A BATTERY TENDER. This has built in recharging and comes with the cord that you just plug into the control panel. Some of the other little things that I like. It comes with a small tool kit that has the tools you need to do the usual maintenance. A little funnel so you don't make a mess filling it with oil. The 1 down fall is the location of the bolt to empty the oil when doing an oil change. I will be looking for something to make that easier. All in all this is a great unit. If you need or want a generator as an emergency backup or an alternate power source while camping you can not go wrong with this unit. I highly recommend this unit.

Very nice, mobile, quiet, etc. Best amenities in a generator for the price point. Only problem is that the connector for the automatic choke was disconnected when it arrived (apparently a common problem). Notified customer service and received a service alert on how to correct, but then was unable to get one of the bolts out (also apparently a common issue, as I found a video online relatively quickly that showed a workaround). No reason for a product of this price to not have a better connector, especially when it looks to be a common issue. Those connectors can't be cost prohibitive to find a different supplier and switch out. If you don't mind having to open up and work on the generator you just purchased, then it's fine. If you do, then this isn't the generator for you. Aside from that, no issues.

After reading many reviews for many different brands of generators, I decided to go with the Westinghouse iGen4500. I know people claim they have trouble with the choke or the unit is damaged on delivery but I did not have any issues with it. B/c I read all those things tho, the first thing I did was tear it apart in my shop and check for damage / loose bolts / poor electrical connections / signs of replaced parts / etc. I found nothing out of place and the unit seems well built. I have since put 20 hours on it during weekend trips in the last 2 months and everything seems in working order. It is one of the quietest units on the market in my opinion. Had it sitting 2 feet from the RV and couldn't hear it over the noise from another generator 50 yards away. I haven't had to deal w/ customer service yet (knock on wood) so I can't comment on that. Just be diligent; break it in properly, replace the oil after break-in (replacing the spark plug can't hurt either) and treat it right. It's a small engine and small engines love to take advantage of those who don't treat them right. Oh, and the remote start will get you a lot of "man, that's cool. wish I had that" kind of comments.

I spent a significant amount of time researching inverter generators before purchasing this model. After following the initial start-up instructions, the generator started with no problem and seems to operate flawlessly. Looking forward to our Memorial Day weekend campout and putting some hours on this machine! Hope to have the same review 5 years from now.

This unit arrived last week. The instructions were helpful, but the online reviews that I read before ordering were even better. Like, do NOT put the entire bottle of oil in the unit as it will have a bit in it already. Started right up and ran good. The hardest part of everything was finding the serial number because the decal was low enough that it couldn't be seen until picking up the unit. Very quite, smooth running and I hope I don't need it for hurricane season, but if I do, I believe I can count on it to be a great help.

I read a lot of reviews with many mixed opinions. i decided to buy this generator because no other brand offers comparable power while maintaining the super quietness this generator offers. I had no issues upon opening and the generator started right up- electric start, manual start, and remote start!