Customer reviews for Eden Fabric Convertible Futon Sofa, Assorted Colors

Customer reviews for Eden Fabric Convertible Futon Sofa, Assorted Colors for

Eden Fabric Convertible Futon Sofa, Assorted Colors

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4.2 out of 5 stars

stars39 ratings19 reviews

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Showing 11-19 of 19 reviews

Jan 16, 2024

Debbie F

5 out of 5 stars review

Verified Purchase

This is beautiful.

This is a beautiful Futon Sofa. I got the blue and it is well made and space saving.

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reply from Abbyson Living

Hi Debbie, We're delighted to hear that you find the Eden Fabric Convertible Futon Sofa beautiful and well-crafted. It's great to know that the blue color is to your liking and the design is space-efficient for your home. Thank you for choosing Abbyson - The Abbyson Team

Jan 8, 2024

Hollywood

5 out of 5 stars review

Verified Purchase

love it!!!

love it!! very plush, stylish and very easy to put together!! just screw the legs on

Helpful?

reply from Abbyson Living

Hi Hollywood, it's great to hear that you're enjoying your new Eden Fabric Convertible Futon Sofa! We're pleased it's plush, stylish, and easy to assemble. Thank you for the wonderful review and enjoy the new addition to your home! - The Abbyson Team

Sep 1, 2024

1 out of 5 stars review

Verified Purchase

Bad

i did not receive the legs to my purchase

Helpful?

reply from Abbyson Living

Thank you for sharing. Please contact our Customer Experience team with any issues at samsclub@abbysonliving.com - The Abbyson Team

Dec 22, 2023

doesitreallymatter

3 out of 5 stars review

Nice futon but terrible shipping experience

Bought this on december 1st when they ran a christmas special. Didn't get delivered till december 22nd. They never called to schedule a delivery like the store page says. It sat in a warehouse 30 mins away for 9 days and I made every effort to try on pick it up myself. Sams Club chat help did not help at all and consistently lied to me, I've still yet to get a response from their special team like they said I would. I was not going to be home the day THEY chose to deliver it so thats why I was trying to pick it up or reschedule the delivery but no one at the carrier answered the phone. My wife was home when they delivered it and the driver acted like a prick and could care less about his job. Left the item in the drive way propped up against my garage door. If I can't pick it up, I will never buy anything else from sams. Terrible experience

Helpful?

reply from Abbyson Living

Hi there, We're sorry to hear about the shipping experience you had with the Eden Fabric Convertible Futon Sofa. It's unfortunate that the delivery didn't align with your expectations and that there were difficulties in scheduling and communication with the carrier. We apologize for any inconvenience this may have caused. We value your feedback, and we'll take this into consideration to improve our services. If you have any further concerns or if there's anything we can assist you with regarding the futon sofa, please don't hesitate to reach out. We appreciate your patience and hope that you enjoy your new futon once it's in place. - The Abbyson Team

Nov 28, 2023

Suzanne

4 out of 5 stars review

Nice microfiber material

The futon fits in our office perfectly. Seems sturdy and the material is a soft microfiber. My only issue was the shipping service Sam's used - very poor but that doesn't take away from the futon but will make me reconsider ordering a large item again.

Helpful?

reply from Abbyson Living

Hi Suzanne, We're glad to hear that the Eden Fabric Convertible Futon Sofa is a perfect fit for your office and that you're pleased with its sturdiness and the soft microfiber material. However, we're sorry to learn about your experience with the shipping service. We understand how crucial the delivery process is to your overall satisfaction. Your feedback is important and helps us improve our service. If there's anything we can assist with in the future, please don't hesitate to contact us at (888) 406-0838. - The Abbyson Team

Jan 4, 2024

Ray

1 out of 5 stars review

Verified Purchase

False advertisement we want to return

We want to return. False advertisement

Helpful?

reply from Abbyson Living

Hi Ray, we're concerned to hear about your experience with the Eden Fabric Convertible Futon Sofa and would like to address this issue immediately. Please contact us at (888) 406-0838 so we can assist you with the return process and understand where we may have fallen short in our advertising. - The Abbyson Team

Feb 7, 2024

Shiva

5 out of 5 stars review

Love it !!!!

Love this sofa !!!! Fits perfectly in my office

Helpful?

reply from Abbyson Living

Hi Shiva, We're thrilled to hear you love your Eden Fabric Convertible Futon Sofa and that it fits perfectly in your office! Enjoy the comfort and versatility it adds to your space.- The Abbyson Team

Jan 2, 2024

Ivok25

5 out of 5 stars review

Great Sofa

I purchased this sofa for the kids at the playroom and they love it. I highly recommend it.

Helpful?

reply from Abbyson Living

Hi Ivok25, it's fantastic to hear that the Eden Fabric Convertible Futon Sofa is a hit in the playroom! We love when our products become a family favorite. Thank you for your high recommendation. - The Abbyson Team

Dec 23, 2024

4 out of 5 stars review

Well put together piece but uncomfy sitting and way too low to the floor . Easy installment

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